fix problems on Dirigo FCU [iphone]

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—— Run into issues on Dirigo FCU ? Get help pending when official support gets back to you!

Dirigo FCU Mobile Banking
Info:
company: Dirigo Federal Credit Union
: https://www.dirigofcu.com/contact/
: www.dirigofcu.com
Chat with our AI-based Dirigo FCU Support
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Compatibility issue

Dirigo FCU cannot be used on iPhone

Fix: 1. Check if your iPhone is running a compatible iOS version. Go to 'Settings' > 'General' > 'About' to see your iOS version. Update if neces... ⇲
 
Login issue

Gives error message at sign in

Fix: 1. Double-check your login credentials. Ensure that you are entering the correct username and password. 2. If you have forgotten your passwo... ⇲
 
Bugs issue

Code 500 error with no explanation

Fix: 1. This error often indicates a server issue. First, check if the app is updated to the latest version. 2. Restart the app and try logging i... ⇲
 
UI issue

Cannot tap any buttons after login

Fix: 1. Restart the app to see if it resolves the issue. 2. If that doesn’t work, try logging out and logging back in. 3. Ensure that your device... ⇲
 
Features issue

Mobile check deposit not available

Fix: 1. Ensure that your account is eligible for mobile check deposit. Check your account details or terms of service. 2. Update the app to the l... ⇲
 
Account issue

Pending transactions not visible

Fix: 1. Ensure that you are connected to the internet. A poor connection can prevent data from loading. 2. Try refreshing the transactions page b... ⇲

Userpass lockout issues

Fix: 1. If you are locked out, use the 'Forgot Password' option to reset your password. Follow the prompts to regain access. 2. Ensure that you a... ⇲
 
Updates issue

Dirigo FCU digressed after name change

Fix: 1. Clear the app cache by offloading the app and reinstalling it. This can help reset any settings that may have changed. 2. Check for updat... ⇲
 
Payments issue

Inconsistent transaction denial

Fix: 1. Review your account settings and ensure that there are no restrictions on your account that could lead to transaction denials. 2. Check y... ⇲
 
Support issue

Poor communication to account holders

Fix: 1. Regularly check the app for any updates or announcements from the bank. 2. Consider setting up notifications for important updates if the... ⇲
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 what users are saying
Good experience
97.3%

Neutral
2.2%

Bad experience
0.5%

~ from our NLP analysis of 1,854 combined software ratings.

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 Private Data Dirigo FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics