fix problems on IntroMate [iphone]

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—— Run into issues on IntroMate? Get help pending when official support gets back to you!

IntroMate - Intro Maker for YT
Info:
company: Ralph Hubner
: http://www.intromate-app.com
: www.intromate-app.com
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Customization issue

Limited options for customizing audio

Fix: To enhance your audio customization, consider using an external audio editing app like GarageBand or Audacity. You can create and edit your... ⇲

No way to name final exported files

Fix: After exporting your intro, you can rename the file directly in your device's file manager. Go to the location where the file is saved, tap... ⇲

Some templates cannot be customized fully

Fix: To work around this limitation, focus on using the templates that offer the most customization options. Combine elements from different temp... ⇲
 
Video issue

Cannot choose when own videos play

Fix: To control the timing of your videos, consider using a video editing app after exporting your intro. You can import both the intro and your... ⇲

Blurry text in exported videos

Fix: To avoid blurry text, ensure that you are using high-resolution settings when exporting your video. Check the export settings in IntroMate a... ⇲
 
Crashes issue

IntroMate crashes occasionally

Fix: Ensure that your app is updated to the latest version available. Check the App Store for any updates and install them, as updates often fix... ⇲
 
Glitches issue

Glitches prevent viewing actual intro

Fix: If you encounter glitches, try clearing the app's cache. Go to your iPhone settings, find IntroMate, and look for an option to clear cache o... ⇲
 
Updates issue

Lack of updates and new templates

Fix: To work around the lack of new templates, you can create your own templates by customizing existing ones. Use the available features to desi... ⇲
 
Payments issue

High cost for additional template packs

Fix: To save on costs, consider using the free templates available in the app and customizing them extensively to create a unique look without pu... ⇲

No preview of templates before purchase

Fix: As a workaround, check online forums or YouTube for reviews of the template packs. Many users share their experiences and previews of the te... ⇲
 
Syncing issue

Inability to transfer projects between devices

Fix: To transfer projects, export your project files to a cloud storage service like Google Drive or Dropbox. You can then access these files fro... ⇲
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 what users are saying
Good experience
96.5%

Neutral
1.9%

Bad experience
1.6%

~ from our NLP analysis of 4,056 combined software ratings.

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 Private Data IntroMate collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Glitches & More Bundle: $4.99 A collection of stylish glitch templates, which can be wonderfully customized by only a few taps. In addition some more iconic templates round off the package. Includes 12 carefully crafted templates with exclusive produced music and sound fx.
  2. Evolution Bundle: $4.99 A compilation of 12 carefully crafted versatile templates, with lots of media placeholders and changeable colors. Here is something for everyone! Including exclusive produced music and sound fx.
  3. Vertigo Bundle: $7.99 27 Templates For Video Content Creators