fix problems on Bitcoin Depot [iphone]

—— Run into issues on Bitcoin Depot? Get help pending when official support gets back to you!

Bitcoin Depot

Info:

company: Bitcoin Depot

: https://bitcoindepot.zendesk.com/hc/en-us

: bitcoindepot.com

Chat with our AI-based Bitcoin Depot Support

🛠️ Common Bitcoin Depot Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Map on main page causes navigation issues

Fix: Try zooming in or out on the map using pinch gestures to adjust the view. If the map is too cluttered, consider switching to a list view if... ⇲

High exchange fees

Fix: Review the fee structure in the app settings or on the website to understand the breakdown of fees. Consider using the app during promotiona... ⇲

Payments issue

Long transaction completion times

Fix: Ensure that you have a stable internet connection, as poor connectivity can delay transactions. Try switching between Wi-Fi and mobile data... ⇲

High percentage taken from deposits

Fix: Review the deposit methods available in the app and compare their fees. Some methods may have lower fees than others, so choose accordingly.... ⇲

Inability to send money through the app

Fix: Check if you have completed all necessary identity verification steps, as this may be required to enable sending money features. OR Look... ⇲

Absurd fees for cash transactions

Fix: Review the fee structure for cash transactions in the app and consider using alternative payment methods that may have lower fees. OR Loo... ⇲

Delayed receipt of Bitcoin in wallet

Fix: Check the transaction status in the app to see if it is pending. If it is, it may take some time to confirm on the blockchain. OR Ensure... ⇲

Uploads issue

Difficulties with ID photo uploads

Fix: Ensure that your ID photo meets the app's requirements (e.g., file size, format). Use a well-lit area to take a clear photo and avoid shadow... ⇲

UI issue

Buttons covered by icons on mobile devices

Fix: Try rotating your device to landscape mode to see if the layout adjusts and the buttons become accessible. This can sometimes resolve layout... ⇲

Limited visibility of certain features

Fix: Explore all menus and settings within the app to ensure you are not missing any features. Sometimes features are hidden under submenus or ta... ⇲

Poor design affecting usability

Fix: Provide feedback through the app's feedback feature if available, detailing specific design issues you encounter. This can help improve futu... ⇲

Inability to access certain options easily

Fix: Explore the app's settings and menus thoroughly to familiarize yourself with where options are located. Sometimes options are nested within... ⇲

Updates issue

Confusing recent updates

Fix: Review the update notes in the App Store to understand what changes were made. This can provide clarity on new features or changes in functi... ⇲

Support issue

Inconsistent customer service availability

Fix: Check the app for any customer service hours or availability notices. If live chat is unavailable, consider using email support or a help ce... ⇲

Crashes issue

Bitcoin Depot crashes or glitches

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. If the app continues to crash, try uninstalling a... ⇲

Bugs issue