—— Run into issues on MBT2Go? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the official MBT2Go website or app store listing for the list of supported devices. If your device is not listed, consider upgrading t... ⇲
Fix: If you need to use an older version of the app, check if you have a backup of the app on your device or in iTunes. You can restore the app f... ⇲
Fix: Ensure you are in a well-lit area when taking photos of your checks. Hold the check flat and steady, and make sure all four corners are visi... ⇲
Fix: Double-check that you are following all deposit rules, such as ensuring the check is properly endorsed and that the amount matches what you... ⇲
Fix: Visit your bank's website or the help section of the MBT2Go app to find detailed information on mobile deposit rules. This may include limit... ⇲
Fix: Ensure you are entering the correct username and password. If you forget your password, use the 'Forgot Password' feature to reset it. Make... ⇲
Fix: Check the app settings to see if there is an option to disable automatic password changes. If not, consider using a password manager to keep... ⇲