fix problems on Westwing [iphone]

—— Run into issues on Westwing? Get help pending when official support gets back to you!

Westwing: Live Beautiful

Info:

company: Westwing GmbH

: https://support.westwing.com/hc/de-de/requests/new

Chat with our AI-based Westwing Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

No English language option

Fix: Check if the app has a language setting in the app's settings menu. Go to 'Settings' > 'Language' and see if English is available. If not, c... »»

Limited search and filtering capabilities

Fix: Try using specific keywords in the search bar to narrow down results. For example, if you're looking for a specific type of furniture, inclu... »»

UI issue

Difficult to browse through categories

Fix: Use the search function to directly find the items you are interested in instead of browsing through categories. This can save time and help... »»

No option to expand orders before checkout

Fix: Before proceeding to checkout, make sure to review your cart thoroughly. If you need to add more items, go back to the shopping section and... »»

Notifications issue

Frequent unwanted push notifications

Fix: Go to your device's 'Settings' > 'Notifications' > find the Westwing app and adjust the notification settings. You can turn off notification... »»

Settings issue

No USA shipping option

Fix: Check if the app has a section for international shipping or a list of countries they ship to. If the USA is not listed, consider using a pa... »»

Items removed from favorites too quickly

Fix: Regularly check your favorites list and save items you are interested in as soon as you find them. This can help ensure you don’t lose track... »»

Loading issue

Long delivery times

Fix: Review the estimated delivery times provided at checkout. If they seem excessive, consider reaching out to customer support through the app... »»

Support issue

Poor customer support experience

Fix: Try to utilize any available FAQs or help sections within the app for common issues. This can often provide quicker solutions than waiting f... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.5%

Neutral

2.0%

Bad experience

1.5%

~ from our NLP analysis of 1,328 combined software ratings.

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Private Data Westwing collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics