fix problems on Journey [iphone]

​

—— Run into issues on Journey? Get help pending when official support gets back to you!

Journey - Diary, Journal
Info:
company: Two App Studio Pte. Ltd.
: https://help.journey.cloud
: journey.cloud
Chat with our AI-based Journey Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Exporting entries requires payment

Fix: To avoid the export fee, consider copying and pasting your entries manually into a text document or another note-taking app. This way, you c... ⇲

Loss of entries after subscription lapse

Fix: To prevent loss of entries, regularly back up your journal entries by exporting them to a text file or another note-taking app before your s... ⇲
 
Support issue

Difficulties with customer support

Fix: If you encounter issues with customer support, try to document your problem clearly and concisely. Use email or the app's support feature to... ⇲

Rude customer support interactions

Fix: If you encounter rude interactions, try to remain calm and polite in your communication. This can sometimes help de-escalate the situation a... ⇲
 
Bugs issue

Bugs and syncing issues

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for Journey, and chec... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Make sure that all devices are running the same version of the app. Check for updates on each device to ensure consistency in performance.... ⇲
 
Ads issue

Frequent prompts for subscription upgrades

Fix: To minimize prompts, check your app settings for any options to disable notifications related to subscription upgrades. This may help reduce... ⇲
 
Customization issue

Limited control over font and size

Fix: Explore the app settings to see if there are any options for changing font styles or sizes. If not, consider using a different note-taking a... ⇲

Lack of separate notebooks for organization

Fix: To organize your entries, consider using tags or categories within the app if available. This can help you sort and find entries more easily... ⇲

No option for ruled style paper with Apple Pencil support

Fix: As a workaround, you can use a different note-taking app that supports ruled paper and Apple Pencil, allowing you to write more comfortably.... ⇲
 
Audio issue

Microphone recording stops unexpectedly

Fix: Check your device settings to ensure that the app has permission to access the microphone. Go to Settings > Privacy > Microphone and make su... ⇲
 
Glitches issue

Glitches when using apostrophes

Fix: If you experience glitches when typing apostrophes, try using a different keyboard layout or switching to a third-party keyboard app that ma... ⇲
 
UI issue

Archaic navigation experience

Fix: Familiarize yourself with the app's layout and features by exploring the settings and help sections. This can help you navigate more efficie... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.4%

Bad experience
6.0%

Neutral
1.6%

~ from our NLP analysis of 4,824 combined software ratings.

 Switch to these Alternatives:
Future: Horoscope & Astrology
Yodha My Horoscope
OkMeet: Hookup, Dating, Chat
3Some: Threesome, Swingers App
Cat Games — Cats and Pets
Fr. - The social network fr.
PlusCupid: Chubby Date & Meet
Frequency: Healing Sounds
GoJournal: Diary & Planner
Prompted Journal - Shadow Work

 Private Data Journey collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Membership (Annual): $29.99 Access Journey.Cloud & unlock all apps.
  2. Month: $3.99 Access Journey.Cloud & unlock all apps.
  3. Annual: $29.99 Access Journey.Cloud & unlock all apps.
  4. Premium: $17.99 Premium Addon provides more exciting features
  5. Membership (Annual) Trial: $49.99 Access Journey.Cloud & unlock all apps.
  6. Membership (Monthly): $6.99 Access Journey.Cloud & unlock all apps.
  7. Annual: $29.99 Access Journey.Cloud & unlock all apps.
  8. Membership (Annual) Special: $49.99 Access Journey.Cloud & unlock all apps.
  9. Lifetime Membership: $199.00 Lifetime access to Journey app & web service.
  10. Membership (Annual): $49.99 Access Journey.Cloud & unlock all apps.