—— Run into issues on Parallel Live? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the loading times improve. If using Wi-Fi, try restarting y... ⇲
Fix: Delete and reinstall the app. This can resolve issues caused by corrupted files. To do this, press and hold the app icon until it wiggles, t... ⇲
Fix: Download content for offline viewing if the app supports it. Look for a download option within the app while connected to the internet. OR... ⇲
Fix: Utilize online forums or community support groups where other users share solutions and tips. This can often provide quicker answers than of... ⇲
Fix: Check your notification settings for the app. Go to Settings > Notifications, find the app, and ensure that notifications are enabled and se... ⇲
Fix: Familiarize yourself with the app's layout by exploring all menus and options. Take notes on where key features are located for easier acces... ⇲
Fix: Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. OR Consider using thir... ⇲
Fix: Limit background app refresh for Parallel Live. Go to Settings > General > Background App Refresh and turn it off for the app to save batter... ⇲
Fix: Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If not, consider upgrading your devi... ⇲