fix problems on UB [iphone]

—— Run into issues on UB ? Get help pending when official support gets back to you!

UB Mobile

Info:

company: University at Buffalo

: http://mobile.buffalo.edu

: www.buffalo.edu

Chat with our AI-based UB Support

🛠️ Common UB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

super glitchy

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find UB Mobile and tap on it. If there's an option to 'Offl... ⇲

many links are broken

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

UI issue

user unfriendly

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Look for any tutorial or help section that ma... ⇲

overly hard to use

Fix: 1. Explore user guides: Look for any user manuals or online guides that can help you understand how to navigate the app more effectively.... ⇲

static pages only

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as static pages may indicate a failure to load dynamic cont... ⇲

badly designed

Fix: 1. Provide feedback: While not contacting developers, consider documenting specific design issues and look for alternative apps that may hav... ⇲

Links issue

blank white page on links

Fix: 1. Refresh the page: Try pulling down on the screen to refresh the page. This can sometimes load the content that didn’t appear initially.... ⇲

Network issue

services unavailable

Fix: 1. Check service status: Look for any announcements or service status updates from UB Mobile that might indicate ongoing issues with their s... ⇲

inconvenient login

Fix: 1. Use 'Remember Me' feature: If available, check the 'Remember Me' option during login to save your credentials for future access. OR 2.... ⇲

Screen issue

UB shows blank page

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the UB Mobile app to close... ⇲

Bugs issue

buggy 'What's Open' module

Fix: 1. Restart the app: Close and reopen the app to see if the module loads correctly after a fresh start. OR 2. Check for updates: Ensure th... ⇲

inaccurate information

Fix: 1. Verify information: Cross-check the information provided in the app with official sources or websites to confirm its accuracy. OR 2. R... ⇲

Updates issue

no real-time bus schedule

Fix: 1. Use alternative apps: Consider using other transportation apps that provide real-time bus schedules until this feature is available in UB... ⇲