fix problems on Decibel X PRO [iphone]

—— Run into issues on Decibel X PRO? Get help pending when official support gets back to you!

Decibel X PRO: dBA Noise Meter

Info:

company: Thanh Dinh

: https://www.skypaw.com/support.html

: skypaw.com

Chat with our AI-based Decibel X PRO Support

🛠️ Common Decibel X PRO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Decibel X PRO crashes on startup

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Decibel X PRO closes immediately upon launch

Fix: 1. Check for iOS updates: Go to Settings > General > Software Update. If an update is available, download and install it. Compatibility issu... ⇲

UI issue

Decibel X PRO does not rotate properly

Fix: 1. Check orientation lock: Swipe down from the top right corner of your iPhone to access the Control Center. Ensure that the orientation loc... ⇲

Data summary report is hard to read

Fix: 1. Zoom in on the report: If the report is in a PDF or image format, use pinch-to-zoom gestures to enlarge the text and graphs for better re... ⇲

Accidental swipes change screens

Fix: 1. Enable 'Guided Access': Go to Settings > Accessibility > Guided Access. Turn it on and set a passcode. Start Guided Access in the app to... ⇲

Small labels on graphs are hard to read

Fix: 1. Zoom in on graphs: If the app allows, use pinch-to-zoom gestures to enlarge the graphs for better visibility of labels. OR 2. Export g... ⇲

Support issue

Email support button does not work

Fix: 1. Use the app's alternative contact methods: If the email support button is unresponsive, check the app's settings or help section for alte... ⇲

Bugs issue

Data recording resumes immediately after clearing

Fix: 1. Check app settings: Go to the app settings and look for options related to data recording or clearing. There may be a toggle to disable a... ⇲

Peak measurement is not clearly defined

Fix: 1. Check the app's help section: Look for a user guide or FAQ within the app that explains how peak measurements are defined and displayed.... ⇲

Inconsistent accuracy compared to other apps

Fix: 1. Calibrate the app: If the app has a calibration feature, use it to ensure that the readings are as accurate as possible. Follow the instr... ⇲

No auto-save feature for recordings

Fix: 1. Manually save recordings: Make it a habit to save recordings manually after each session to avoid losing data. Check the app settings for... ⇲

Syncing issue

No transfer of data between devices

Fix: 1. Use cloud storage: If the app supports cloud backup, enable it in the settings to save your data to the cloud, allowing access from other... ⇲

Audio issue

15-20 second delay in sound registration

Fix: 1. Check for background apps: Close any unnecessary apps running in the background that may be using resources and causing delays. Swipe up... ⇲

Video issue

Cannot turn phone upside down for video

Fix: 1. Check app settings: Look for any settings related to video orientation and adjust them accordingly to allow for upside-down recording.... ⇲

Customization issue

Limited customization options for metadata export

Fix: 1. Explore all settings: Go through the app's settings thoroughly to see if there are any hidden options for customizing metadata during exp... ⇲

Settings issue

Inability to switch between settings easily

Fix: 1. Familiarize with the interface: Spend some time exploring the app's interface to understand where different settings are located, which c... ⇲

Crashes issue

Crashes when changing themes

Fix: 1. Reset app settings: Go to the app settings and look for an option to reset to default settings. This may resolve conflicts causing crashe... ⇲

Compatibility issue

Inconsistent performance across different iOS versions

Fix: 1. Update iOS: Ensure your device is running the latest version of iOS, as updates often include performance improvements and bug fixes that... ⇲

Downloads issue