—— Run into issues on Wawa? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your app settings to ensure that you are not set to log out after a certain period of inactivity. Go to the app settings, look for 'Se... ⇲
Fix: Manually refresh the gift card balance by logging out of the app and logging back in. This can sometimes trigger a refresh of your account i... ⇲
Fix: Ensure that your payment method is correctly set up in the app. Go to the payment settings and verify that your credit/debit card informatio... ⇲
Fix: Check the app's payment settings to see if you can add more payment methods. Look for options to add credit/debit cards or other payment ser... ⇲
Fix: Double-check that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature... ⇲
Fix: Review your order confirmation to ensure that the items you ordered were included. If items are missing, check if they were out of stock at... ⇲
Fix: Ensure that the barcode is well-lit and in focus when scanning. Hold your phone steady and at the correct distance from the barcode. OR I... ⇲
Fix: Ensure that you have a valid payment method linked to your account before attempting to activate the pump. Check your payment settings in th... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Wawa, and check for updates. If an update is availabl... ⇲
Fix: Check if you are logged into your rewards account before making a purchase. If not, log in and try again. OR If points are still not appl... ⇲
Fix: Go to your iPhone's Settings > Privacy > Location Services, and ensure that location services are enabled for the Wawa app. Set it to 'While... ⇲
Fix: Check if you are logged into your account where your favorite locations are saved. If not, log in to see if your favorites appear. OR Try... ⇲
Fix: Take your time to familiarize yourself with the nutrition calculator interface. Look for tutorials or guides within the app that may help cl... ⇲
Fix: Check your location settings to ensure that the app has access to your current location. Go to Settings > Privacy > Location Services and en... ⇲
Fix: Check the app for stock updates before heading to the store. If you notice discrepancies, consider calling the store directly to confirm ava... ⇲
Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if performance improves. OR Clear the... ⇲
Fix: Check if there are any updates available for the app that may include new features like Apple Wallet integration. Go to the App Store and lo... ⇲
Fix: Ensure that you are entering the correct information during the verification process. Double-check your email and any codes sent to you. O... ⇲
Fix: Check if the app has a 'Remember Me' option during login and ensure it is selected before logging in. OR If the app continues to forget y... ⇲
Fix: Take your time to explore the customization options available in the app. Look for a help section or FAQs that may clarify how to customize... ⇲