fix problems on Hellosaurus [iphone]

—— Run into issues on Hellosaurus? Get help pending when official support gets back to you!

Hellosaurus: Learn and play!

Info:

company: All Together Labs Inc

: http://hellosaurus.com/

: hellosaurus.com

Chat with our AI-based Hellosaurus Support

🛠️ Common Hellosaurus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hellosaurus attempts to charge $99 despite no active subscription

Fix: Check your subscription status by going to your iPhone's Settings. Tap on your name at the top, then select 'Subscriptions'. Look for Hellos... ⇲

Hellosaurus hasn't been updated in 10 months

Fix: While waiting for an update, ensure that you are using the latest version available on the App Store. Go to the App Store, tap on your profi... ⇲

UI issue

Difficulty exiting shows without closing the app

Fix: To exit a show without closing the app, try using the back button or gesture (swipe from the left edge of the screen) to navigate back to th... ⇲

Account issue

Hard to cancel subscription

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name, then select 'Subscriptions'. Find Hellosaurus in the list and t... ⇲

Login page is not easily accessible

Fix: If the login page is hard to find, try uninstalling and reinstalling the app. This can sometimes reset the app's interface and make the logi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.9%

Bad experience

14.2%

Neutral

3.9%

~ from our NLP analysis of 127 combined software ratings.

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Private Data Hellosaurus collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Unlimited Access (Annual): $49.99 Access everything on Hellosaurus (Annual)
Unlimited Access (Monthly): $9.99 Access everything on Hellosaurus (monthly)
Unlimited Access (Annually): $49.99 Access everything on Hellosaurus (annually)
Unlimited Access (Monthly): $7.99 Access everything on Hellosaurus (monthly)
Unlimited Access (Monthly): $7.99 Access everything on Hellosaurus (monthly)
Unlimited Access (3 Month): $17.99 Access everything on Hellosaurus (3 Month)
Unlimited Access (Quarterly): $17.99 Access everything on Hellosaurus (quarterly)
Unlimited Access (Annual): $49.99 Access everything on Hellosaurus (Annual)
Unlimited Access (Monthly): $14.99 Access everything on Hellosaurus (monthly)
Unlimited Access (Monthly): $11.49 Access everything on Hellosaurus (monthly)