fix problems on Red Eye Radio [iphone]

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—— Run into issues on Red Eye Radio? Get help pending when official support gets back to you!

Red Eye Radio
Info:
company: Cumulus Media
: https://www.airkast.com
: www.airkast.com
Chat with our AI-based Red Eye Radio Support
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Ads issue

excessive advertisements

Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. This can provide a smoother experience without in... ⇲

ads play before accessing content

Fix: 1. Look for any settings within the app that allow you to manage ad preferences or skip ads. 2. If available, consider subscribing to a pre... ⇲

pop-up ads interrupt listening

Fix: 1. Look for an option in the app settings to disable pop-up ads or notifications. 2. Consider using a different app for listening to podcas... ⇲
 
Freezing issue

Red Eye Radio freezes during playback

Fix: 1. Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. 2. C... ⇲
 
Audio issue

audio skips and disconnects

Fix: 1. Check your internet connection. If using Wi-Fi, try moving closer to the router or switching to cellular data. 2. Restart your router if... ⇲
 
UI issue

controls are too small

Fix: 1. Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try increasing the text size or enabling 'Larger Te... ⇲

progress bar is hard to read

Fix: 1. Try adjusting the brightness of your screen. Go to Settings > Display & Brightness and increase the brightness to see if it helps with vi... ⇲
 
Settings issue

sleep timer is ineffective

Fix: 1. Check if the sleep timer feature is enabled correctly. Go to the app settings and ensure the timer is set to your desired duration. 2. I... ⇲
 
Compatibility issue

Red Eye Radio malfunctions on multiple devices

Fix: 1. Ensure that all devices are running the latest version of iOS and the app itself. Update both if necessary. 2. Check your internet conne... ⇲
 
Links issue

podcast links do not work

Fix: 1. Verify that the links are correct and not broken. Try accessing them through a web browser to see if they work outside the app. 2. Clear... ⇲
 
Loading issue

Red Eye Radio is slow to load

Fix: 1. Free up storage space on your device by deleting unused apps or files. Go to Settings > General > iPhone Storage to manage your storage.... ⇲

inconsistent access to content

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if that resolves the issue. 2. Clea... ⇲
 
Installation issue

constant need to delete and reinstall

Fix: 1. Regularly clear the app's cache by deleting it and reinstalling it to prevent buildup of corrupted data. 2. Check for updates in the App... ⇲
 
Support issue

limited customer support

Fix: 1. Look for a FAQ or help section within the app that may provide answers to common issues. 2. Check online forums or communities where oth... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
61.0%

Good experience
29.3%

Neutral
9.8%

~ from our NLP analysis of 41 combined software ratings.

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 Private Data Red Eye Radio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics