fix problems on Livelo [iphone]

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—— Run into issues on Livelo? Get help pending when official support gets back to you!

Livelo: juntar e trocar pontos
Info:
company: Livelo
: https://www.livelo.com.br/
Chat with our AI-based Livelo Support
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Crashes issue

Livelo crashes

Fix: 1. Update the app: Check for updates in the App Store. Developers often release updates to fix bugs that cause crashes. OR 2. Reinstall t... ⇲
 
Registration issue

Verification code issues

Fix: 1. Check your SMS settings: Ensure that your phone can receive SMS messages. If you have any blocking features enabled, disable them tempora... ⇲

Difficulties with email validation

Fix: 1. Check spam/junk folder: Sometimes, validation emails can end up in the spam folder. Make sure to check there if you don’t see the email i... ⇲
 
Customization issue

Inability to edit or create addresses

Fix: 1. Check for app updates: Make sure you are using the latest version of the app, as updates may fix bugs related to address management. OR... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use in-app support: If available, use the in-app support feature to submit your queries. This may provide a quicker response than email.... ⇲

Unresponsive contact number

Fix: 1. Try different contact methods: If the contact number is unresponsive, check if there are alternative contact methods available, such as e... ⇲
 
Compatibility issue

Lack of international phone number support

Fix: 1. Use a local number: If possible, use a local phone number for verification. You can also try using a virtual phone number service that su... ⇲
 
Security issue

Livelo lacks Face ID functionality

Fix: 1. Enable Face ID in settings: Go to your iPhone Settings > Face ID & Passcode, and ensure that Face ID is set up for the Livelo app if the... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure your device has enough st... ⇲
 
Availability issue

Limited product availability for redemption

Fix: 1. Check for updates: Regularly check the app for new products or offers, as availability can change frequently. OR 2. Explore alternativ... ⇲
 
Payments issue

Long transaction processing times

Fix: 1. Check your internet connection: Ensure you have a stable connection during transactions to avoid delays. OR 2. Try during off-peak hou... ⇲
 
Notifications issue

Unwanted promotional SMS

Fix: 1. Opt-out of SMS: Look for an option in the app or website to manage your communication preferences and opt-out of promotional messages.... ⇲
 
UI issue

Livelo interface has degraded

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Livelo and offload the app to clear the cache, then reinstall it. OR 2. P... ⇲
 
Syncing issue

Delayed point transfers

Fix: 1. Check transaction history: Review your transaction history in the app to confirm if the points have been processed or are still pending.... ⇲
 
Settings issue

Livelo does not support auto-fill for credentials

Fix: 1. Use a password manager: Consider using a password manager app that can help you store and auto-fill your credentials securely. OR 2. M... ⇲
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 what users are saying
Good experience
94.9%

Neutral
2.6%

Bad experience
2.5%

~ from our NLP analysis of 2,670 combined software ratings.

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 Private Data Livelo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics