fix problems on EClinicalWorks Kiosk [iphone]

—— Run into issues on EClinicalWorks Kiosk? Get help pending when official support gets back to you!

eClinicalWorks Kiosk

Info:

company: eClinicalWorks LLC

: https://my.eclinicalworks.com/eCRM/jsp/index.jsp

: www.eclinicalworks.com

Chat with our AI-based eClinicalWorks Kiosk Support

🛠️ Common eClinicalWorks Kiosk Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Glitchy performance

Fix: 1. Restart the Kiosk app: Close the app completely and restart it to clear any temporary glitches. To do this, double-click the home button... ⇲

Frequent timeouts

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi network or has a strong cellular signal. If the co... ⇲

Requires recurring user login

Fix: 1. Enable 'Remember Me' option: If available, make sure to check the 'Remember Me' or 'Stay Logged In' option during login to avoid having t... ⇲

Bugs issue

Inaccurate insurance information collection

Fix: 1. Verify input data: Ensure that all insurance information is entered correctly by users. Provide clear instructions or prompts to guide us... ⇲

UI issue

Lacks 'back' button

Fix: 1. Use gesture navigation: Familiarize yourself with iPhone gesture navigation. Swipe from the left edge of the screen to go back to the pre... ⇲

Lack of accessibility features

Fix: 1. Use iPhone accessibility settings: Go to Settings > Accessibility on your iPhone and enable features like VoiceOver, Zoom, or Display & T... ⇲

Installation issue

Difficult to set up

Fix: 1. Follow setup guides: Look for any official setup guides or tutorials provided within the app or on the eClinicalWorks website. These reso... ⇲

Camera issue

Scanning needs improvement

Fix: 1. Ensure proper lighting: When scanning documents, make sure the area is well-lit to improve the quality of the scan. Avoid shadows and gla... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

56.3%

Good experience

31.3%

Neutral

12.5%

~ from our NLP analysis of 16 combined software ratings.

Switch to these Alternatives:

Sunoh.ai

BrainCheck, Inc.

Breg Vision Cloud

AdvancedMD Patient Kiosk

DrChrono Patient Check-In

modmed Kiosk

DeepScribe

AMN Interpreting

Forward Motion Medical

Breeze for Medical Practices

Private Data eClinicalWorks Kiosk collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Sensitive Info
- Other Data