fix problems on UnTrap [iphone]

—— Run into issues on UnTrap ? Get help pending when official support gets back to you!

UnTrap for YouTube

Info:

company: Yevhen Tretiakov

: https://untrap.app/support/

Chat with our AI-based UnTrap Support

🛠️ Common UnTrap Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pricing scheme is unnecessary

Fix: Review the pricing options available in the app. If you find that the features offered do not justify the cost, consider using alternative a... ⇲

New searches do not load

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Restart the app afte... ⇲

Slow issue

Extension causes Safari to lag

Fix: Disable the UnTrap extension in Safari temporarily to see if performance improves. Go to Settings > Safari > Extensions, and toggle off the... ⇲

Bugs issue

Channels and videos blocklist does not work

Fix: Double-check the blocklist settings in the app to ensure that channels and videos are correctly added. Sometimes, re-adding the channels or... ⇲

Filtering out channels does not work

Fix: Verify that the channels you want to filter are correctly added to the filter list. Sometimes, re-adding them can help the app recognize the... ⇲

Customization issue

Infinite scrolling cannot be disabled

Fix: Look for a setting within the app that allows you to toggle infinite scrolling off. This may be found in the app's settings or preferences m... ⇲

Syncing issue

Family share feature does not work

Fix: Ensure that Family Sharing is set up correctly on your iPhone. Go to Settings > [your name] > Family Sharing and check if the family members... ⇲

UI issue

Upload video and go live options are confusing

Fix: Refer to the app's help section or user guide for detailed instructions on how to use the upload and live features. Familiarizing yourself w... ⇲

Time on videos not hidden on phones

Fix: Check the app settings to see if there is an option to hide video time. If not, consider providing feedback through the app's support featur... ⇲

Updates issue

Extension reset after iPhone update

Fix: After an iPhone update, check the settings for the UnTrap extension in Safari. You may need to re-enable the extension or reconfigure its se... ⇲