—— Run into issues on Beneficity? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Beneficity in the list and tap on it. If there's an op... ⇲
Fix: 1. Explore all sections of the app: Sometimes, information is hidden in different tabs or sections. Make sure to navigate through all availa... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Take notes on where things are located to imp... ⇲
Fix: 1. Bookmark important links: If you find yourself frequently visiting certain external websites, bookmark them in your browser for easier ac... ⇲
Fix: 1. Manually verify network information: If you suspect the network lists are outdated, check the official website of your insurance provider... ⇲
Fix: 1. Review your insurance policy: Make sure you understand your coverage details and what is required for doctor visits to be covered. OR... ⇲
Fix: 1. Provide the correct claim submission information: Ensure that you have the correct claim submission details from your insurance provider... ⇲
Fix: 1. Reset your password: If you're experiencing login errors, try resetting your password by selecting the 'Forgot Password' option on the lo... ⇲
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app access issues. Hold down the power button and slide to power off, then t... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to a strong Wi-Fi or cellular network. If the connection is weak, try moving clo... ⇲
Fix: 1. Double-check your information: Ensure that all required fields are filled out correctly and that there are no typos in your email or pers... ⇲
Fix: 1. Use the app's filters: Check if there are any filters or settings that can be adjusted to show doctors in other states or regions. OR... ⇲
Fix: 1. Check your app settings: Look for any settings related to security or login preferences that may allow you to save your login information... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to view all open apps. Swipe up on the Bene... ⇲