fix problems on Mixlr [iphone]

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—— Run into issues on Mixlr? Get help pending when official support gets back to you!

Mixlr - Social Live Audio
Info:
company: Mixlr
: http://help.mixlr.com
: mixlr.com
Chat with our AI-based Mixlr Support
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Bugs issue
app does not resume after phone calls

Fix: 1. Check app settings: Open Mixlr, go to settings, and look for options related to background app refresh or call handling. Ensure that the... »»
 
UI issue
unable to view followers or comments

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a poor connection can prevent the app from loading follo... »»
user interface is unfriendly

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for tutorials or help sections... »»
 
Storage issue
recordings only accessible for 3 months

Fix: 1. Download recordings: Regularly download your recordings to your device before the 3-month limit. Open the recording in Mixlr, look for a... »»
 
Audio issue
silences calls and notifications while streaming

Fix: 1. Check app settings: Open Mixlr and navigate to settings. Look for options related to notifications or call handling and adjust them to al... »»
audio cuts off when opening other apps

Fix: 1. Check background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Mixlr. This allows the app t... »»
 
Privacy issue
unable to view or read transcripts

Fix: 1. Check app permissions: Go to Settings > Privacy > Speech Recognition and ensure Mixlr has permission to access this feature. 2. Update t... »»
 
Notifications issue
notifications do not appear

Fix: 1. Check notification settings: Go to Settings > Notifications > Mixlr and ensure that notifications are enabled. Make sure that the alert s... »»
notification settings not functioning

Fix: 1. Check iPhone notification settings: Go to Settings > Notifications > Mixlr and ensure that notifications are enabled and set to your pref... »»
 
Loading issue
app fails to load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... »»
 
Network issue
buffering issues

Fix: 1. Check your internet speed: Use a speed test app to check your internet connection. If the speed is low, try moving closer to your router... »»
 
Compatibility issue
only one orientation for iPad

Fix: 1. Check device orientation lock: Swipe down from the top right corner of your iPad to access the Control Center and ensure that the orienta... »»
 
Customization issue
inability to change profile picture

Fix: 1. Check app settings: Open Mixlr, go to your profile settings, and look for an option to change your profile picture. Ensure you are follow... »»
lack of tagging and dark mode options

Fix: 1. Explore app settings: Check if there are any options in the app settings that allow you to enable tagging or dark mode. Sometimes these f... »»
 
Messages issue
text visibility issues in messages

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the brightness or enable Night Shift to see if it improves text... »»
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 what users are saying
Good experience
46.9%

Bad experience
43.8%

Neutral
9.4%

~ from our NLP analysis of 32 combined software ratings.

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 Private Data Mixlr collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics