fix problems on Seizure Alert [iphone]

—— Run into issues on Seizure Alert? Get help pending when official support gets back to you!

Seizure Alert - My Medic Watch

Info:

company: My Medic Watch Pty Ltd

: https://www.mymedicwatch.com/support/

: www.mymedicwatch.com

Chat with our AI-based Seizure Alert Support

🛠️ Common Seizure Alert Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Seizure alarm goes off without monitoring

Fix: Check the sensitivity settings of the seizure alarm in the app. Navigate to the settings menu and look for options related to alarm sensitiv... ⇲

Push notifications lack sound or vibration

Fix: Go to your iPhone's Settings, then Notifications. Find the Seizure Alert app in the list and ensure that 'Allow Notifications' is turned on.... ⇲

Features issue

No emergency call feature to 911

Fix: While the app may not have a direct feature to call 911, you can set up a shortcut on your iPhone to quickly access the phone app. Go to Set... ⇲

Bugs issue

Frequent false alarms

Fix: Review the settings for the seizure detection feature. Lowering the sensitivity or adjusting the parameters for what constitutes a seizure m... ⇲

Network issue

Seizure Alert disconnects devices frequently

Fix: Ensure that Bluetooth is enabled on your iPhone and that the app has permission to use Bluetooth. Go to Settings > Bluetooth and check if th... ⇲

Server errors render app unusable

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. If the issue persi... ⇲

Privacy issue

Telemarketing calls after download

Fix: Register your phone number with the National Do Not Call Registry to reduce telemarketing calls. Visit donotcall.gov to register your number... ⇲

Battery issue

Battery life is poor

Fix: Check the app's settings for battery optimization options. Some apps have features that can be adjusted to save battery life, such as reduci... ⇲

Notifications issue

iOS users do not receive alerts

Fix: Ensure that the app has the necessary permissions to send notifications. Go to Settings > Notifications > Seizure Alert and make sure notifi... ⇲

Customization issue

No quick access icon on watch face

Fix: Check if the app supports complications on the Apple Watch. If it does, you can add it by pressing and holding the watch face, tapping 'Edit... ⇲