fix problems on Pepper [iphone]

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—— Run into issues on Pepper? Get help pending when official support gets back to you!

Pepper โ€“ Mobile Banking
Info:
company: Bank Leumi Ltd
: http://www.pepper.co.il
: www.pepper.co.il
Chat with our AI-based Pepper Support
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Account issue

Misleading information about account requirements

Fix: 1. Review the official website or app FAQs: Sometimes, the app may not provide all the details. Check the Pepper website for the most accura... ⇲
 
Registration issue

Requires Israeli phone number for activation

Fix: 1. Use a virtual phone number service: Consider using services like Google Voice or similar that can provide you with a temporary Israeli ph... ⇲
 
Crashes issue

Pepper crashes frequently

Fix: 1. Update the app: Go to the App Store, check for updates, and install the latest version of Pepper, as updates often include bug fixes. 2.... ⇲
 
Bugs issue

Not real-time as advertised

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection, as poor connectivity can affect real-time features... ⇲

Inadequate quality control before release

Fix: 1. Stay updated: Regularly check for app updates that may address quality control issues and install them promptly. 2. Provide feedback thro... ⇲
 
Privacy issue

Privacy concerns regarding data sharing

Fix: 1. Review privacy settings: Go to the app settings and check what data you are sharing. Adjust settings to limit data sharing as much as pos... ⇲
 
Updates issue

Limited functionality after updates

Fix: 1. Check for new features: Sometimes, updates change how features work. Review the update notes in the App Store to understand what has chan... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or support section that may provide answers to common questions. 2. Search online forums... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore tutorials: Look for any tutorials or guides within the app that can help you understand how to navigate it better. 2. Take notes:... ⇲
 
Payments issue

High fees and commissions

Fix: 1. Review fee structure: Go to the app or website and carefully read the fee structure to understand what you are being charged for. 2. Comp... ⇲
 
Compatibility issue

Not a true alternative to traditional banking

Fix: 1. Identify your needs: List out what features you need from a banking service and compare them with what Pepper offers to see if it meets y... ⇲
 
Ads issue

Perceived as targeting young users for profit

Fix: 1. Evaluate your needs: Determine if the app's features align with your financial needs, regardless of the target demographic. 2. Look for u... ⇲
 
Security issue

Lack of security assurances

Fix: 1. Review security features: Check the app settings for security features like two-factor authentication and ensure they are enabled. 2. Res... ⇲
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 what users are saying
Good experience
87.8%

Bad experience
10.1%

Neutral
2.1%

~ from our NLP analysis of 477 combined software ratings.

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 Private Data Pepper collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics