fix problems on ADNOC Dist [iphone]

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—— Run into issues on ADNOC Dist? Get help pending when official support gets back to you!

ADNOC Dist
Info:
company: ADNOC Distribution
: https://www.adnocdistribution.ae/en/contact/
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Compatibility issue

No face ID support

Fix: Check if the app has been updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if there are... ⇲
 
Privacy issue

Does not save bank card details

Fix: Ensure that you are entering your bank card details correctly and that you are selecting the option to save the card information if prompted... ⇲
 
Support issue

Customer service unresponsive

Fix: Try reaching out to customer service through different channels such as social media platforms (Twitter, Facebook) where they may be more re... ⇲

Difficult to contact customer service

Fix: Look for alternative contact methods such as email or live chat options within the app or on the official website. Sometimes, these methods... ⇲
 
Payments issue

No Apple Pay option

Fix: Check if your iPhone is updated to the latest iOS version, as Apple Pay support may depend on the app's compatibility with the latest featur... ⇲

Limited petrol stations accepting app payments

Fix: Check the app for a list of participating petrol stations. This information is often available in the app's settings or help section. Plan y... ⇲

Missing transaction receipts

Fix: Check the app's transaction history or payment section to see if receipts are stored there. Sometimes, they may not be sent via email but ca... ⇲

Payment failures when topping up

Fix: Check your internet connection to ensure it is stable. A weak connection can lead to payment failures. If necessary, switch between Wi-Fi an... ⇲

ADNOC Dist rejects receipt claims

Fix: Double-check the details of the receipt you are trying to claim. Ensure that all information matches what is required by the app, including... ⇲
 
Bugs issue

ADNOC Dist not functioning for weeks

Fix: Check for any app updates in the App Store. If the app is not functioning, it may be due to a bug that has been fixed in a newer version. Up... ⇲

Features not fully operational

Fix: Ensure that you have the latest version of the app installed, as updates often include bug fixes and improvements to features. Check the App... ⇲

Inconsistent operating hours for stations

Fix: Check the app for the latest updates on operating hours for each petrol station. Some apps provide real-time updates on station hours. OR... ⇲
 
Crashes issue

ADNOC Dist crashes on opening

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

ADNOC Dist crashes frequently

Fix: Ensure that your iPhone is running the latest version of iOS, as compatibility issues can cause apps to crash. Go to Settings > General > So... ⇲
 
Registration issue

Registration requires unnecessary information

Fix: Review the registration form carefully to see if there are any optional fields that can be skipped. Only fill in the required fields to comp... ⇲

Wallet access error after registration

Fix: Log out of the app and log back in to refresh your session. This can sometimes resolve access issues after registration. OR If the issue... ⇲

Complicated registration process

Fix: Take your time to fill out the registration form, ensuring that you have all necessary information ready. If possible, use a computer to fil... ⇲
 
Orders issue

Cancelled orders without warning

Fix: Check your order history in the app to see if there are any notifications or reasons provided for the cancellations. Sometimes, cancellation... ⇲

Difficult to place orders

Fix: Take your time to navigate through the app and familiarize yourself with the ordering process. If the app has a tutorial or help section, us... ⇲
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 what users are saying
Bad experience
50.9%

Good experience
41.4%

Neutral
7.7%

~ from our NLP analysis of 169 combined software ratings.

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 Private Data ADNOC Dist collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics