fix problems on DEWALT Tool Connect [iphone]

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—— Run into issues on DEWALT Tool Connect? Get help pending when official support gets back to you!

DEWALT Tool Connect
Info:
company: Stanley Black & Decker, Inc.
: http://toolconnect.dewalt.com/
: toolconnect.dewalt.com
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Customization issue

Difficulties with device naming

Fix: 1. When naming a device, ensure you are using simple characters and avoid special symbols that may not be accepted. 2. If you encounter issu... ⇲
 
UI issue

Inability to clear accidental inputs

Fix: 1. If you make an accidental input, try tapping the 'Back' button or 'Cancel' if available. 2. If the app does not allow you to clear inputs... ⇲

Poor user interface for measurements

Fix: 1. Familiarize yourself with the app's layout by exploring the settings and measurement options. 2. Use the help or tutorial section of the... ⇲
 
Uploads issue

Exporting issues with measurements

Fix: 1. Ensure you have a stable internet connection when attempting to export measurements. 2. Check the app settings to ensure that the export... ⇲
 
Settings issue

DEWALT Tool Connect not showing custom tool settings

Fix: 1. Verify that the custom settings have been saved correctly in the app. Go to the settings menu and check if the custom settings are listed... ⇲

Unwanted automatic scheduling

Fix: 1. Go to the scheduling settings in the app and look for options to disable automatic scheduling. 2. If there is no direct option, try turni... ⇲

Inability to disable or unpair tools

Fix: 1. Go to the device management section in the app and look for an option to unpair or disable the tool. 2. If the option is not available, t... ⇲
 
Login issue

Account login problems

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2.... ⇲
 
Network issue

Server connection issues

Fix: 1. Check your internet connection and ensure you are connected to Wi-Fi or have a strong cellular signal. 2. Restart your router or switch t... ⇲
 
Updates issue

Lack of updates and support

Fix: 1. Regularly check the App Store for updates to ensure you have the latest version of the app. 2. Follow DEWALT's official social media chan... ⇲
 
Compatibility issue

Incompatibility with new iPhone updates

Fix: 1. If you experience issues after an iOS update, check for an app update in the App Store that may address compatibility. 2. If the app is n... ⇲

Limited functionality with older devices

Fix: 1. Check the app's system requirements in the App Store to ensure your device meets the minimum specifications. 2. If your device is older,... ⇲
 
Support issue

Slow customer support response

Fix: 1. Check the app for any FAQs or troubleshooting guides that may address your issue without needing to contact support. 2. Use community for... ⇲

DEWALT Tool Connect losing support in the future

Fix: 1. Stay informed about the app's status by following DEWALT's official channels for any announcements regarding support. 2. Consider explori... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.9%

Bad experience
9.2%

Neutral
1.9%

~ from our NLP analysis of 576 combined software ratings.

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 Private Data DEWALT Tool Connect collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics