fix problems on GGastro [iphone]

—— Run into issues on GGastro? Get help pending when official support gets back to you!

gGastroMobile

Info:

company: Modernizing Medicine, Inc.

: http://www.modmed.com/contact-us/

: www.modmed.com

Chat with our AI-based gGastro Support

🛠️ Common gGastro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Takes over a minute to log in

Fix: 1. Check your internet connection: Ensure you have a stable and strong Wi-Fi or cellular data connection. If your connection is weak, try mo... ⇲

Login fails multiple times

Fix: 1. Verify your credentials: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that y... ⇲

Loading issue

Documents load slowly

Fix: 1. Check your internet speed: Use a speed test app to check your internet connection. If it's slow, try switching to a different network or... ⇲

Features issue

Limited functionality

Fix: 1. Explore all app features: Sometimes, users may not be aware of all the features available. Check the app's help section or user guide to... ⇲

No way to add tasks or documents in app

Fix: 1. Use alternative methods: If the app does not support adding tasks or documents, consider using a separate task management or note-taking... ⇲

Search issue

Search engine is outdated

Fix: 1. Use specific keywords: When searching, try using more specific terms or phrases to yield better results. 2. Organize documents: If possi... ⇲

Updates issue

No updates on CPT and ICD codes

Fix: 1. Check for updates: Regularly check the app for updates that may include new codes. Go to the App Store and see if there are any updates a... ⇲

Unable to update

Fix: 1. Check storage space: Ensure that your iPhone has enough storage space available for the update. Go to Settings > General > iPhone Storage... ⇲

Payments issue

Charges not showing in billers queue

Fix: 1. Refresh the app: Sometimes, simply refreshing the app can help load the latest data. Close and reopen the app to see if the charges appea... ⇲

No credit card acceptance

Fix: 1. Use alternative payment methods: If credit card payments are not accepted, check if the app allows other payment methods such as PayPal o... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

80.0%

Good experience

20.0%

Neutral

0.0%

~ from our NLP analysis of 20 combined software ratings.

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Private Data gGastro collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics