fix problems on Bol [iphone]

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—— Run into issues on Bol? Get help pending when official support gets back to you!

bol
Info:
company: bol.com
: https://www.bol.com/nl/klantenservice/index.html
: www.bol.com
Chat with our AI-based bol Support
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Notifications issue

Inconsistent notification settings

Fix: Check your notification settings in the app. Go to 'Settings' > 'Notifications' and ensure that notifications for the app are enabled. Adjus... ⇲
 
Settings issue

Lack of tracking information

Fix: Check if the app has a dedicated section for tracking orders. If not, visit the website associated with the app to see if tracking informati... ⇲

Cannot change order once placed

Fix: Review the app's order policy. If changes are not allowed, consider canceling the order if possible and placing a new one with the correct d... ⇲
 
Support issue

Poor customer service experiences

Fix: Document your interactions with customer service, including dates, times, and details of your inquiries. This can help you escalate issues i... ⇲
 
Compatibility issue

Misleading language support claims

Fix: Review the app's description in the App Store for any updates or changes regarding language support. Sometimes, features are added in update... ⇲

No international language options

Fix: Explore the app's settings to see if there are any language options available that you may have missed. Sometimes, these settings are hidden... ⇲

Limited app functionality for expats

Fix: Look for alternative apps that cater specifically to expats and offer the functionality you need. Research and read reviews to find suitable... ⇲

No translation capability in the app

Fix: Use a separate translation app to translate text from the app. You can copy and paste text into the translation app for better understanding... ⇲
 
Loading issue

Delayed delivery issues

Fix: Track your order through the app or website to get the latest updates on delivery status. If delays are frequent, consider switching to a di... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.2%

Neutral
3.4%

Bad experience
2.4%

~ from our NLP analysis of 1,338 combined software ratings.

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 Private Data bol collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics