fix problems on Tour24 Self-guided Apt Tour [iphone]

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—— Run into issues on Tour24 Self-guided Apt Tour? Get help pending when official support gets back to you!

Tour24 self-guided apt tour
Info:
company: Tour24, Inc.
: https://www.tour24.io/contact/
: www.tour24.io
Chat with our AI-based Tour24 self-guided apt tour Support
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UI issue

Lock icon unresponsive

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it to see if the lock icon becomes responsi... ⇲

No option to refresh

Fix: 1. Pull to refresh: If the app has a list or feed, try pulling down from the top of the screen to refresh the content. This is a common gest... ⇲

Keyboard cannot be closed

Fix: 1. Tap outside the keyboard: Try tapping on a blank area of the screen or a different input field to see if the keyboard dismisses. 2. Resta... ⇲

Input fields cut off

Fix: 1. Rotate your device: Sometimes, switching between portrait and landscape mode can help adjust the layout and make input fields visible. 2.... ⇲

Tour24 self-guided apt tour lacks basic UI design

Fix: 1. Provide feedback: While you cannot contact developers, consider leaving feedback through the app store review section to express your con... ⇲

Inconsistent user experience

Fix: 1. Document issues: Keep a log of specific issues you encounter to identify patterns, which may help you troubleshoot or find workarounds. 2... ⇲
 
Slow issue

Slow performance

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away apps that you are not usi... ⇲
 
Account issue

Password reset function broken

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a poor connection can prevent the password reset functio... ⇲

No access codes provided

Fix: 1. Check your email: Look for any emails from Tour24 that may contain access codes or instructions. Sometimes, these codes are sent after bo... ⇲
 
Bugs issue

Inaccurate directions to lock box

Fix: 1. Verify location settings: Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and ma... ⇲

Tour scheduling fails

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can affect scheduling. 2. Restart the... ⇲

Tour24 self-guided apt tour does not function after entering information

Fix: 1. Restart the app: Close the app completely and reopen it to see if it resolves the issue after entering information. 2. Check for updates:... ⇲
 
Support issue

Customer support unhelpful

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website, as it may provide answers to common issues. 2... ⇲

Tour24 self-guided apt tour does not provide timely assistance

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website, as it may provide answers to common issues. 2... ⇲
 
Glitches issue

Tour24 self-guided apt tour glitches during tours

Fix: 1. Close other apps: Ensure that no other apps are running in the background that could be consuming resources. Close them to free up memory... ⇲
 
Login issue

Invalid password error after account creation

Fix: 1. Double-check your password: Ensure that you are entering the correct password, paying attention to case sensitivity and any special chara... ⇲

Tour24 self-guided apt tour does not allow login

Fix: 1. Check your credentials: Ensure you are entering the correct username and password, paying attention to case sensitivity. 2. Use the 'Forg... ⇲
 
Security issue

Security concerns with ID and credit card information

Fix: 1. Review app permissions: Go to Settings > Privacy and check what permissions the app has. Disable any unnecessary permissions. 2. Use secu... ⇲
 
Loading issue

Tour24 self-guided apt tour fails to load necessary features

Fix: 1. Restart the app: Close the app completely and reopen it to see if the features load correctly. 2. Check for updates: Ensure you have the... ⇲
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 what users are saying
Good experience
51.1%

Bad experience
48.4%

Neutral
0.5%

~ from our NLP analysis of 188 combined software ratings.

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 Private Data Tour24 self-guided apt tour collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Usage Data
    • Diagnostics