fix problems on ABC7-WJLA [iphone]

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—— Run into issues on ABC7-WJLA? Get help pending when official support gets back to you!

ABC7-WJLA
Info:
company: Sinclair Broadcast Group, Inc
: https://wjla.com/
: wjla.com
Chat with our AI-based ABC7-WJLA Support
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Privacy issue

Must accept cookies to see photos

Fix: You can manage your cookie settings in your iPhone's Safari settings. Go to Settings > Safari > Block All Cookies. However, this may limit y... ⇲
 
Ads issue

Advertisement pop-ups

Fix: To reduce the number of ads, consider using an ad-blocking app or browser that supports ad-blocking features. This can help minimize interru... ⇲

High sensitivity on ads causing accidental exits

Fix: To avoid accidental exits, try to tap on the screen gently and avoid swiping too quickly. This can help prevent misclicks on ads. OR If t... ⇲
 
Bugs issue

Bugs causing crashes during updates

Fix: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available, install it.... ⇲
 
Content issue

Outdated photos used in stories

Fix: If you notice outdated photos, consider checking the app's update frequency. If it’s not updated often, you might want to supplement your ne... ⇲

Formatting issues and typos in articles

Fix: If you notice formatting issues, try refreshing the app or reinstalling it to see if that resolves the problem. Go to Settings > General > i... ⇲

Excessive video content over text articles

Fix: If you prefer text articles, consider using the app's settings to adjust your content preferences if available. This may help prioritize art... ⇲
 
UI issue

Articles run off the page

Fix: Try adjusting the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider. This may help... ⇲

Logo obstructs text

Fix: If the logo obstructs text, try rotating your device to landscape mode if possible, as this may provide more screen space. If the app only a... ⇲

Difficult to scroll through top stories

Fix: If scrolling is difficult, try using a different gesture, such as swiping with two fingers or using the scroll bar if available. This can so... ⇲

Interface harder to navigate after update

Fix: If the interface is difficult to navigate, take some time to explore the new layout. Often, updates come with new features that may take a l... ⇲
 
Freezing issue

Commercials freeze before videos

Fix: If commercials freeze, try restarting the app or your iPhone. This can often resolve temporary glitches. To restart your iPhone, press and h... ⇲
 
Notifications issue

Excessive push notifications

Fix: To manage push notifications, go to Settings > Notifications > ABC7-WJLA and adjust the settings to limit notifications. You can turn off no... ⇲

Notifications do not link to stories

Fix: If notifications do not link to stories, try checking the app settings to ensure notifications are enabled correctly. Go to Settings > Notif... ⇲

Notifications flash too quickly

Fix: If notifications flash too quickly, consider adjusting your notification settings to allow for more time to read them. Go to Settings > Noti... ⇲
 
Customization issue

No option to customize notification categories

Fix: Currently, if the app does not allow customization, you can manage notifications through your iPhone settings as mentioned above. This is a... ⇲
 
Features issue

No live stream option available

Fix: If live streaming is essential, consider checking other news apps that offer live streaming services. You can use multiple apps to get the b... ⇲

Missing important features like traffic updates

Fix: If traffic updates are essential, consider using dedicated traffic apps like Waze or Google Maps alongside the news app for comprehensive in... ⇲
 
Screen issue

No screen rotation option

Fix: If the app does not support screen rotation, you can try using the iPhone's accessibility features. Go to Settings > Accessibility > Display... ⇲

Only allows portrait mode

Fix: If the app only allows portrait mode, you can try using other news apps that support landscape mode for a better viewing experience. OR Y... ⇲
 
Slow issue

ABC7-WJLA lags behind real-time news

Fix: To ensure you are receiving the latest updates, check your internet connection. A stable connection can help reduce lag. You can also try re... ⇲
 
Video issue

Low-resolution images and videos

Fix: Check your app settings to see if there is an option to adjust the quality of images and videos. If available, set it to high quality. OR... ⇲
 
Audio issue

Videos play without sound

Fix: Check your device's mute switch to ensure it is not turned on. Also, check the volume level on your iPhone. If the volume is low, increase i... ⇲
 
Loading issue

ABC7-WJLA hangs on launch

Fix: If the app hangs on launch, try force quitting the app. Swipe up from the bottom of the screen and pause in the middle to see the app switch... ⇲
 
Updates issue

Not updated frequently

Fix: If the app is not updated frequently, consider supplementing your news consumption with other apps that provide more timely updates. This ca... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.0%

Neutral
2.0%

~ from our NLP analysis of 150 combined software ratings.

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 Private Data ABC7-WJLA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics