fix problems on 쏘카 [iphone]

—— Run into issues on 쏘카? Get help pending when official support gets back to you!

쏘카 - 모빌리티 라이프 플랫폼

Info:

company: SOCAR Inc.

: https://socar.kr

: socar.kr

Chat with our AI-based 쏘카 Support

🛠️ Common 쏘카 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Text authentication does not return

Fix: 1. Check your network connection: Ensure that your mobile device has a stable internet connection. Switch between Wi-Fi and mobile data to s... ⇲

쏘카 times out during sign-in

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Try switching between Wi-Fi and cellular data. 2... ⇲

Bugs issue

Inaccurate driving history validation

Fix: 1. Review your driving history: Check the driving history section in the app for any discrepancies. Make a note of any inaccuracies. 2. Re-s... ⇲

Navigation system malfunctions

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the navigation system. 2. Check location settings: Ensure that locatio... ⇲

Warning lights on vehicle

Fix: 1. Check the vehicle manual: If available, refer to the vehicle's manual to understand what the warning lights indicate. 2. Contact support... ⇲

Settings issue

Inconvenient pet policy

Fix: 1. Review the pet policy: Check the app for the specific pet policy details. If pets are allowed, ensure you are following the guidelines pr... ⇲

Payments issue

Unfair refund policy

Fix: 1. Review the refund policy: Go through the app's terms and conditions regarding refunds to understand the criteria. 2. Document your case:... ⇲

Network issue

Vehicle not available at designated location

Fix: 1. Check availability: Before booking, use the app to check the availability of vehicles at your desired location. 2. Look for nearby locati... ⇲

Audio issue

Bluetooth not available

Fix: 1. Check Bluetooth settings: Go to your iPhone settings and ensure Bluetooth is turned on. Also, check if the vehicle's Bluetooth is enabled... ⇲

Compatibility issue

Apple Watch compatibility issues

Fix: 1. Check for app updates: Ensure that both the 쏘카 app on your iPhone and the Apple Watch app are updated to the latest version. 2. Restart... ⇲

UI issue

Missing reservation time display

Fix: 1. Check app settings: Go to the app settings and ensure that the reservation time display option is enabled. 2. Restart the app: Close the... ⇲

Syncing issue

Inconsistent vehicle availability information

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the vehicle availability data. 2. Check for updates: Ensure that the a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.5%

Neutral

3.2%

Bad experience

2.4%

~ from our NLP analysis of 2,890 combined software ratings.

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Private Data 쏘카 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics