fix problems on Are.na [iphone]

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—— Run into issues on Are.na? Get help pending when official support gets back to you!

Are.na
Info:
company: When It Changed Inc.
: https://www.are.na
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Slow issue

Laggy performance

Fix: 1. Free up storage space on your iPhone by going to Settings > General > iPhone Storage. Delete any unused apps, photos, or files. 2. Restar... ⇲
 
UI issue

Difficult to navigate user flow

Fix: 1. Familiarize yourself with the app's layout by exploring each section and feature. 2. Use the search function to find specific content qui... ⇲

Issues with font size affecting readability

Fix: 1. Adjust the font size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase the font si... ⇲

Are.na ignores device orientation

Fix: 1. Check your device's orientation lock by swiping down from the top right corner (or up from the bottom on older devices) and ensuring the... ⇲

Inability to resume reading from last position

Fix: 1. Manually bookmark your last position in content before leaving the app to easily return to it later. 2. Take notes on where you left off... ⇲
 
Account issue

Missing basic features like password recovery

Fix: 1. If you forget your password, try using the 'Forgot Password' option on the login screen, if available. 2. If this feature is not present,... ⇲
 
Customization issue

No dark mode option

Fix: 1. Check your iPhone settings by going to Settings > Display & Brightness and enabling Dark Mode for the entire device. Some apps may adapt... ⇲

No option to create new channels from blocks

Fix: 1. Check if there are any updates available for the app that may add this feature. 2. As a workaround, create a new channel through the web... ⇲
 
Uploads issue

Inconsistent behavior when uploading images

Fix: 1. Ensure that you have a stable internet connection when uploading images. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

Unexpected errors during uploads

Fix: 1. Ensure you have a stable internet connection before uploading. Switch between Wi-Fi and cellular data if necessary. 2. Try uploading smal... ⇲

Inability to return to previous page after upload

Fix: 1. Use the back button on your device or swipe from the left edge of the screen to return to the previous page. 2. If this does not work, tr... ⇲
 
Compatibility issue

Poor support for iPad features

Fix: 1. If using Are.na on an iPad, try using the app in compatibility mode by adjusting the display settings. 2. Explore the app in landscape mo... ⇲
 
Search issue

Search function does not work

Fix: 1. Ensure you are using the correct keywords or tags when searching. Try different variations of your search terms. 2. Restart the app to re... ⇲

Difficult to find and follow content

Fix: 1. Use the search function effectively by using specific keywords or tags related to the content you are looking for. 2. Organize your conte... ⇲
 
Security issue

No support for password managers

Fix: 1. Manually enter your passwords into the Are.na app and store them securely in a password manager for easy access. 2. Use the built-in pass... ⇲
 
Privacy issue

Bots stealing content

Fix: 1. Regularly monitor your content and report any suspicious activity directly through the app if possible. 2. Adjust your privacy settings w... ⇲
 
Support issue

No DMCA take down support

Fix: 1. Keep a record of your original content and any instances of infringement. 2. Use the app's reporting features to flag any content that yo... ⇲
 
Stability issue

Lack of stability on mobile

Fix: 1. Ensure your iPhone is updated to the latest iOS version to improve app stability. 2. Close other apps running in the background to free u... ⇲
 
Messages issue

No chat or messaging feature

Fix: 1. Use external messaging apps to communicate with other users if needed. 2. Check if there are any community forums or social media groups... ⇲
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 what users are saying
Good experience
73.5%

Bad experience
15.2%

Neutral
11.2%

~ from our NLP analysis of 223 combined software ratings.

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 Private Data Are.na collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data