fix problems on Sricam [iphone]

—— Run into issues on Sricam? Get help pending when official support gets back to you!

Sricam

Info:

company: Shenzhen Sricctv Technology Co., Ltd.

: http://www.sricam.com

Chat with our AI-based Sricam Support

🛠️ Common Sricam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

cameras frequently go offline

Fix: 1. Check your Wi-Fi connection: Ensure that your Wi-Fi network is stable and has a strong signal where the cameras are located. You can do t... ⇲

Sricam fails to recognize cameras after updates

Fix: 1. Restart the app: Close the app completely and reopen it. This can refresh the connection to the cameras. 2. Re-add the cameras: Go to the... ⇲

Crashes issue

Sricam crashes during use

Fix: 1. Update the app: Make sure you have the latest version of the Sricam app installed, as updates often fix bugs that cause crashes. 2. Free... ⇲

UI issue

difficult navigation within the app

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the help section: I... ⇲

Audio issue

mute button cannot be permanently activated

Fix: 1. Check app settings: Go to the app settings and look for audio settings to see if there is an option to keep the mute button activated. 2.... ⇲

Updates issue

recording duration reduced after updates

Fix: 1. Check recording settings: Go into the app settings and verify the recording duration settings. Adjust them if they have changed after the... ⇲

camera quality degrades after updates

Fix: 1. Check camera settings: After an update, verify that the camera settings are configured correctly for optimal quality. 2. Reset camera set... ⇲

Settings issue

settings reset every 24 hours

Fix: 1. Check for firmware updates: Ensure that your cameras have the latest firmware, as updates may fix issues with settings not being saved. 2... ⇲

Network issue

unable to access cameras remotely without WiFi

Fix: 1. Use mobile data: Check if your app settings allow access over mobile data. Go to Settings > Cellular and ensure the Sricam app is enabled... ⇲

constant connection drops

Fix: 1. Improve Wi-Fi signal: Ensure that your cameras are within range of your Wi-Fi router. Consider moving the router closer or using a Wi-Fi... ⇲

Sricam does not function on mobile data

Fix: 1. Enable mobile data: Go to Settings > Cellular and ensure that the Sricam app is allowed to use mobile data. 2. Check data restrictions: M... ⇲

Video issue

no video editing features

Fix: 1. Use third-party apps: Consider using third-party video editing apps available on the App Store to edit your recordings after downloading... ⇲

Support issue

no technical support available

Fix: 1. Utilize online forums: Join online forums or community groups where other Sricam users share tips and solutions. 2. Check FAQs: Look for... ⇲

Features issue

Sricam lacks essential features

Fix: 1. Explore alternative apps: Research and consider using alternative camera apps that may offer the features you need. 2. Use workarounds: I... ⇲

Compatibility issue

multiple device access issues

Fix: 1. Check account settings: Ensure that you are logged into the same account on all devices and that the cameras are shared correctly. 2. Re-... ⇲

Glitches issue

frequent glitches in the system

Fix: 1. Restart the app: Close the app completely and reopen it to clear temporary glitches. 2. Clear app cache: Offload the app from your iPhone... ⇲