fix problems on Wisconsin Public Service (WPS) [iphone]

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—— Run into issues on Wisconsin Public Service (WPS)? Get help pending when official support gets back to you!

Wisconsin Public Service (WPS)
Info:
company: WEC Energy Group Inc.
: https://www.wisconsinpublicservice.com/secure/ssl/contact
: www.wecenergygroup.com
Chat with our AI-based Wisconsin Public Service (WPS) Support
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Settings issue

Limited historical usage data

Fix: Check if the app has a 'Usage History' or 'Billing History' section. If it does not provide sufficient data, consider logging into the WPS w... ⇲
 
Compatibility issue

Wisconsin Public Service (WPS) not functioning on iPhone

Fix: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If the app still d... ⇲
 
Login issue

Requires frequent logins

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. If available, enable this feature to reduce the frequency of l... ⇲
 
Payments issue

No confirmation number for payments

Fix: After making a payment, take a screenshot of the confirmation screen if available. This can serve as a temporary confirmation until the app... ⇲

Slow to implement features like debit card payments

Fix: While waiting for the app to implement new features, consider using alternative payment methods that are currently available, such as bank t... ⇲
 
Registration issue

Issues with registration process

Fix: Ensure that you are entering all required information correctly, including any specific formatting for phone numbers or addresses. If you en... ⇲
 
Notifications issue

Notifications not working

Fix: Check your iPhone's notification settings by going to Settings > Notifications > WPS and ensure that notifications are enabled. Also, check... ⇲
 
Freezing issue

Wisconsin Public Service (WPS) freezes occasionally

Fix: If the app freezes, try closing the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and sw... ⇲
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 what users are saying
Good experience
96.2%

Neutral
2.8%

Bad experience
1.0%

~ from our NLP analysis of 15,052 combined software ratings.

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 Private Data Wisconsin Public Service (WPS) collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • User Content
    • Identifiers
    • Diagnostics