fix problems on Literati Kids [iphone]

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—— Run into issues on Literati Kids? Get help pending when official support gets back to you!

Literati Kids
Info:
company: Literati
: https://help.literati.com/
: literati.com
Chat with our AI-based Literati Kids Support
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Payments issue

Lack of clarity on subscription costs

Fix: Visit the app's official website or the app store page for detailed information on subscription costs. Look for a FAQ section or a pricing p... ⇲

Difficulties in canceling subscription

Fix: To cancel your subscription, go to your iPhone's 'Settings', tap on your name at the top, select 'Subscriptions', find Literati Kids, and fo... ⇲

High cost of books compared to subscription fee

Fix: Evaluate the value of the books you receive versus their retail price. If you find the cost unjustifiable, consider using the app for specif... ⇲
 
Support issue

No customer service response in chat

Fix: Try reaching out through alternative channels such as email or social media. Sometimes, companies respond faster through these platforms. Lo... ⇲
 
Customization issue

Missing ability for children to alter book preferences

Fix: Explore the app's settings to see if there is a 'Child Profile' or 'Preferences' section where kids can input their interests. If not, consi... ⇲
 
UI issue

Inability to see contents of shipped box easily

Fix: Check if there is a tracking feature within the app that allows you to see what books are included in your shipment. If not, refer to your o... ⇲

Literati Kids lacks certain key features for user experience

Fix: Identify the specific features you feel are missing and check if there are any updates or new versions of the app that may include them. Kee... ⇲
 
Ads issue

Misleading marketing regarding book costs

Fix: Review the app's terms and conditions or pricing page to clarify any discrepancies in marketing. This can help you understand the actual cos... ⇲
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 what users are saying
Good experience
60.5%

Bad experience
37.2%

Neutral
2.3%

~ from our NLP analysis of 43 combined software ratings.

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 Private Data Literati Kids collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics