fix problems on Skin-Check [iphone]

—— Run into issues on Skin-Check? Get help pending when official support gets back to you!

Skin-Check

Info:

company: Skin Check Inc.

: https://www.skincheck.health

: www.skincheck.health

Chat with our AI-based Skin-Check Support

🛠️ Common Skin-Check Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Skin-Check crashes or freezes

Fix: 1. Restart the App: Close the Skin-Check app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue p... ⇲

Inaccurate diagnosis results

Fix: 1. Ensure Proper Lighting: When taking pictures of moles, ensure you are in a well-lit area to improve image quality, which can lead to more... ⇲

Bugs issue

Inconsistent results for the same mole

Fix: 1. Consistent Imaging: Always take pictures of the mole under similar lighting conditions and distances to ensure consistency in the images.... ⇲

Manual comparison instead of AI evaluation

Fix: 1. Familiarize with Features: Review the app's user guide or help section to understand how to effectively use the manual comparison feature... ⇲

Misleading results for non-skin objects

Fix: 1. Avoid Non-Skin Objects: Ensure that only skin lesions or moles are photographed and analyzed by the app to avoid misleading results. 2. E... ⇲

Camera issue

Difficulties in taking quality pictures

Fix: 1. Use a Tripod: If available, use a tripod or a stable surface to hold your phone steady while taking pictures to avoid blurriness. 2. Adju... ⇲

Compatibility issue

Limited functionality in certain regions

Fix: 1. Check App Settings: Go to the app settings and see if there are any region-specific settings that can be adjusted to enhance functionalit... ⇲

UI issue

Non-responsive buttons

Fix: 1. Restart the App: Close the app completely and reopen it to see if the buttons become responsive. 2. Check for Updates: Ensure that the ap... ⇲

Slow issue

Slow performance when checking multiple moles

Fix: 1. Limit the Number of Moles: Instead of checking multiple moles at once, try to check them one at a time to reduce the load on the app. 2.... ⇲

Ads issue

Unethical claims about skin lesion identification

Fix: 1. Verify Information: Always cross-check the app's findings with reputable medical sources or consult a healthcare professional for a secon... ⇲