fix problems on Disco Videos [iphone]

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—— Run into issues on Disco Videos? Get help pending when official support gets back to you!

Disco Videos: Effects & Music
Info:
company: Unstatic Ltd
: https://www.unstaticapps.com/discovideos
: www.unstaticapps.com
Chat with our AI-based Disco Videos Support
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Video issue

videos difficult to save

Fix: 1. Ensure you have a stable internet connection, as saving videos may require uploading to the cloud. 2. After editing, look for a 'Save' or... ⇲

video output quality is low

Fix: 1. Before exporting, check the export settings within the app. Look for options to adjust the resolution and quality settings. Set them to t... ⇲
 
Crashes issue

Disco Videos crashes frequently

Fix: 1. Update the app to the latest version, as developers often release updates to fix crashes. 2. Restart your iPhone to clear any temporary i... ⇲
 
Customization issue

missing standard video ratio options

Fix: 1. Check the app settings to see if there are options to change the aspect ratio. Sometimes these settings are hidden in advanced options. 2... ⇲
 
Payments issue

subscription pricing is high

Fix: 1. Review the subscription options to see if there are any discounts for longer commitments (e.g., annual vs. monthly). 2. Look for promotio... ⇲

charges continue after app deletion

Fix: 1. Go to your iPhone's Settings > [Your Name] > Subscriptions to manage your subscriptions. Ensure that the Disco Videos subscription is can... ⇲
 
Camera issue

camera cropping issues

Fix: 1. Check the camera settings within the app to ensure that the correct aspect ratio is selected before recording. 2. If the app allows, adju... ⇲
 
Updates issue

update ruined user experience

Fix: 1. If the update has significantly changed the interface or functionality, check the app's help section or online forums for tips on navigat... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.5%

Bad experience
3.4%

Neutral
3.2%

~ from our NLP analysis of 1,957 combined software ratings.

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 Private Data Disco Videos collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Disco Videos Pro Monthly: $7.99 Access all filters and remove the watermark
  2. Disco Videos Pro Monthly: $7.99 Access all filters and remove the watermark
  3. Disco Videos Pro Yearly: $35.99 Access all filters and remove the watermark
  4. Disco Videos Pro One Time: $47.99 Access all filters and remove the watermark
  5. Disco Videos Pro Yearly: $35.99 Access all filters and remove the watermark
  6. Disco Videos Pro Monthly: $15.99 Access all filters and remove the watermark
  7. Disco Videos Pro Yearly: $71.99 Access all filters and remove the watermark
  8. One Time Share: $0.99 Share one video made with a premium filter
  9. Disco Videos Pro One Time: $94.99 Access all filters and remove the watermark