fix problems on DBS Card+ HK [iphone]

—— Run into issues on DBS Card+ HK? Get help pending when official support gets back to you!

DBS Card+ HK

Info:

company: DBS Bank (Hong Kong) Limited

: https://cards.dbs.com.hk

: cards.dbs.com.hk

Chat with our AI-based DBS Card+ HK Support

🛠️ Common DBS Card+ HK Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot open the app

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then p... ⇲

Always shows 'cannot connect to server' error

Fix: 1. Check your internet connection: Ensure that your device is connected to Wi-Fi or cellular data. You can do this by opening a web browser... ⇲

Updates issue

New version does not work at all

Fix: 1. Delete and reinstall the app: Press and hold the DBS Card+ HK app icon until it jiggles, then tap the 'X' to delete it. Go to the App Sto... ⇲

Payments issue

Cannot confirm credit card

Fix: 1. Ensure correct information: Double-check that you are entering the correct credit card number, expiration date, and CVV. Any small error... ⇲

Privacy issue

Remembers user information after logout

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find DBS Card+ HK, and tap on it. If there's an option to 'Delete App', do tha... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.5%

Bad experience

2.8%

Neutral

1.7%

~ from our NLP analysis of 179 combined software ratings.

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Private Data DBS Card+ HK collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Browsing History
- Identifiers
- Usage Data
- Diagnostics