fix problems on HRS [iphone]

—— Run into issues on HRS? Get help pending when official support gets back to you!

HRS: Find and book hotels

Info:

company: HRS-Hotel Reservation Service - Robert Ragge GmbH

: http://touch.hrs.de/imprint.xhtml

: www.hrs.com

Chat with our AI-based HRS Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes when clicking on map

Fix: 1. Restart the app: Close the HRS app completely and reopen it. This can clear temporary glitches. 2. Update the app: Go to the App Store, s... »»

Incorrect date of birth input

Fix: 1. Check input format: Ensure you are entering your date of birth in the correct format as specified by the app. 2. Update app: Make sure yo... »»

Bugs issue

Calendar booking pre-fills wrong dates

Fix: 1. Manually select dates: Instead of relying on pre-filled dates, manually select your desired dates from the calendar. 2. Clear app data: G... »»

Multiple reservations created erroneously

Fix: 1. Check your bookings: After making a reservation, check your booking history in the app to confirm the number of reservations. 2. Contact... »»

Frequent error messages

Fix: 1. Restart the app: Close and reopen the app to clear temporary errors. 2. Check for updates: Go to the App Store and ensure you have the la... »»

Crashes issue

App failed during booking process

Fix: 1. Check internet connection: Ensure you have a stable internet connection before attempting to book. 2. Restart the app: Close the app and... »»

Customization issue

No option for pet-friendly hotels

Fix: 1. Use filters: Check if there are any filters in the app that allow you to search for pet-friendly hotels. If not, consider using a differe... »»

Lack of hotel reviews feature

Fix: 1. Use alternative sources: While the app may not have reviews, consider checking hotel reviews on other platforms like TripAdvisor or Googl... »»

Slow issue

Slow performance

Fix: 1. Close background apps: Double-click the home button and swipe up on apps to close them, freeing up resources for HRS. 2. Restart your iPh... »»

UI issue

Poor navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the search function: Instead... »»

Ads issue

Intrusive pop-up ads

Fix: 1. Check app settings: Look for an option in the app settings to disable ads or opt for a premium version if available. 2. Use ad-blocking s... »»

Syncing issue

No synchronization with Passbook

Fix: 1. Manually add bookings: After making a reservation, manually add the booking details to your Passbook by selecting the option to add to Pa... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

5.8%

Neutral

1.9%

~ from our NLP analysis of 52 combined software ratings.

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Private Data HRS collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics