fix problems on MyCal [iphone]

—— Run into issues on MyCal? Get help pending when official support gets back to you!

MyCal - Myanmar Calendar

Info:

company: Big IMPACT Media Company Limited

: https://mycal-9bdae.web.app/

Chat with our AI-based MyCal Support

🛠️ Common MyCal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lock Screen widget takes too much space

Fix: To reduce the space taken by the Lock Screen widget, try adjusting the size of the widget if the app allows it. Long-press on the widget and... ⇲

No option to add more widgets

Fix: Check if the app has any settings that allow you to add multiple widgets. Sometimes, apps have a limit on the number of widgets but may allo... ⇲

Payments issue

Cannot restore purchase on new device

Fix: Ensure you are logged into the same Apple ID on your new device that you used to make the original purchase. Open the app, go to the setting... ⇲

Cannot purchase with KBZPay

Fix: Check if your KBZPay account is properly set up and linked to your device. Ensure that you have sufficient balance and that the app supports... ⇲

Issues with restoring purchases after reinstalling

Fix: Make sure you are logged into the same Apple ID that was used for the original purchase. Open the app, go to settings, and look for a 'Resto... ⇲

Crashes issue

Minor crashes when checking Myanmar month days

Fix: Try clearing the app's cache or data if the option is available in your device settings. Go to Settings > General > iPhone Storage, find MyC... ⇲

Support issue

No English support

Fix: If the app does not support English, consider using a translation app to help you navigate through the app. You can use Google Translate's c... ⇲

UI issue

Widget icon disappears

Fix: Try removing the widget from your home screen and then re-adding it. Long-press on the home screen, tap the '+' icon, and select MyCal to ad... ⇲

Inability to switch years easily

Fix: If switching years is cumbersome, try using the month view to navigate to the desired year. Some apps allow you to swipe between months and... ⇲

Ads issue

Ads removal option not available

Fix: Check the app's settings to see if there is an option to remove ads. Sometimes, this option is hidden under a 'Premium' or 'Upgrade' section... ⇲

Updates issue

Missing holidays for current and past years

Fix: Check the app's settings to see if there is an option to update or sync holiday data. Some apps allow users to refresh their data manually.... ⇲

Tatmadaw day not updated

Fix: Similar to missing holidays, check if there is an option to refresh or update the calendar data within the app settings. OR If the date i... ⇲

Customization issue

Cannot add widget

Fix: Ensure that you are following the correct steps to add a widget. Long-press on the home screen, tap the '+' icon, and select MyCal from the... ⇲

Dark mode not available

Fix: Check the app settings to see if there is an option to enable dark mode. Some apps have this feature hidden in the settings menu. OR If d... ⇲

Search issue

No search box for specific dates

Fix: If the app lacks a search feature, consider using the calendar view to navigate to specific dates manually. You can scroll through the month... ⇲