fix problems on Egnyte [iphone]

—— Run into issues on Egnyte? Get help pending when official support gets back to you!

Egnyte

Info:

company: Egnyte

: https://egnyte.com/support

: www.egnyte.com

Chat with our AI-based Egnyte Support

🛠️ Common Egnyte Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Egnyte freezes during updates

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. If storage is low, delete un... ⇲

Mobile app offline access issues

Fix: Make sure that you have enabled offline access for the files you need. Open the Egnyte app, navigate to the file or folder, tap on the three... ⇲

Search issue

Search function limitations

Fix: Use specific keywords or phrases when searching to improve results. Try to include file types or dates to narrow down your search. For examp... ⇲

Updates issue

Glitchy Windows client update

Fix: Ensure that your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update and check for updates. An outda... ⇲

Network issue

High downtime on iOS

Fix: Check your internet connection. A weak or unstable connection can cause the app to appear down. Switch between Wi-Fi and cellular data to se... ⇲

Compatibility issue

Poor integration with Apple ecosystem

Fix: Check if you have the latest version of iOS installed. Go to Settings > General > Software Update to ensure your device is up to date, as up... ⇲

Limited app partnerships for saving

Fix: Explore alternative cloud storage solutions that may offer better integration with Egnyte. You can save files to Egnyte from other apps by e... ⇲

Uploads issue

Upload errors and crashes

Fix: Ensure that you are not trying to upload files that exceed the size limit set by Egnyte. Check the file size and try uploading smaller files... ⇲

Customization issue

No custom link names

Fix: As a workaround, consider using a URL shortener service to create custom links for sharing. This allows you to create a more user-friendly l... ⇲

Bugs issue

Webedit function issues

Fix: Ensure that your browser is up to date, as outdated browsers can cause compatibility issues with web applications. Check for updates in your... ⇲

Support issue

Slow tech support response

Fix: Utilize the Egnyte community forums or knowledge base for immediate assistance. Many common issues are documented there, and you may find a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

3.3%

Neutral

1.7%

~ from our NLP analysis of 9,204 combined software ratings.

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Private Data Egnyte collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics