fix problems on Mozaik3D [iphone]

—— Run into issues on Mozaik3D? Get help pending when official support gets back to you!

mozaik3D - 3D Animations

Info:

company: MOZAIK Education Ltd.

: https://www.mozaweb.com/ask

Chat with our AI-based mozaik3D Support

🛠️ Common mozaik3D Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited features for free users

Fix: Explore the app thoroughly to maximize the use of available free features. Often, free versions have hidden functionalities that can be acce... ⇲

Slow performance

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲

Glitches issue

Glitches in animations

Fix: Try restarting the app. Close it completely and then reopen it to see if the glitches persist. This can often resolve temporary issues. OR... ⇲

Account login issues

Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is not on and that you are using the correct email and password com... ⇲

Registration issue

Difficulties in creating new accounts

Fix: Ensure that you have a stable internet connection while attempting to create a new account. Switch between Wi-Fi and mobile data to see if t... ⇲

Downloads issue

Inability to download videos easily

Fix: Check if there are any specific settings within the app that allow for video downloads. Look for a download button or option in the video pl... ⇲

Ads issue

Misleading app description

Fix: Read user reviews and ratings on the App Store to get a better understanding of the app's actual capabilities and limitations before using i... ⇲

Support issue

Lack of response from customer support

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR Eng... ⇲

Audio issue

Music not adjustable

Fix: Look for an audio settings option within the app. Some apps allow you to adjust volume levels or mute music separately from other sounds.... ⇲

Crashes issue

Frequent crashes when accessing animations

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to free up... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.4%

Bad experience

16.9%

Neutral

5.6%

~ from our NLP analysis of 124 combined software ratings.

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Private Data mozaik3D collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics