fix problems on CASE Credit Union [iphone]

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—— Run into issues on CASE Credit Union ? Get help pending when official support gets back to you!

CASE Credit Union Mobile
Info:
company: CASE Credit Union
: http://www.casecu.org
: www.casecu.org
Chat with our AI-based CASE Credit Union Support
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Accessibility issue

No access to transactions using Voiceover

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and ensure it is turned on. Then, try navigating through the app again to se... ⇲
 
Customization issue

Limited options compared to desktop site

Fix: 1. Familiarize yourself with the app: Explore all the features available in the app. Sometimes, options may be located in different menus or... ⇲
 
Slow issue

CASE Credit Union runs slow even on Wi-Fi

Fix: 1. Restart your device: Sometimes, a simple restart can help improve app performance. Hold down the power button and slide to power off, the... ⇲
 
Updates issue

Quick balance widget not viewable after iOS update

Fix: 1. Re-add the widget: Swipe right on your home screen to access the Today View, scroll to the bottom, and tap 'Edit'. Find the Quick Balance... ⇲
 
UI issue

Mobile check deposit button moved to sub menu

Fix: 1. Explore the app: Navigate through the app’s menus to locate the mobile check deposit option. It may be under a different section than bef... ⇲
 
Payments issue

Inability to add payees on mobile app

Fix: 1. Use the desktop site: If the mobile app does not support adding payees, log into your account on the desktop site where this feature is l... ⇲
 
Network issue

ATM access issues

Fix: 1. Use the ATM locator: If you are having trouble finding ATMs, use the app’s ATM locator feature to find nearby ATMs that accept your card.... ⇲
 
Security issue

Security measures make users uncomfortable

Fix: 1. Review security settings: Go to Settings > Privacy & Security on your iPhone and review the app’s permissions. Adjust settings to your co... ⇲
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 what users are saying
Good experience
94.8%

Bad experience
2.8%

Neutral
2.4%

~ from our NLP analysis of 1,768 combined software ratings.

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Main Impact FCU

 Private Data CASE Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location