Fix CSCPay errors on iphone

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35 problems reported in the past 24 hours

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Bugs
Timer feature works inconsistently

🛠️ Ensure your app is updated to the latest version. Go to the App Store, search for CSCPay, and check... show fix »
Error messages during scanning

🛠️ Ensure your camera lens is clean and unobstructed. Try scanning in good lighting conditions to impro... show fix »
Inconsistent machine functionality

🛠️ Check for any user reviews or comments on specific machines to see if others are experiencing simila... show fix »
Error messages during machine start

🛠️ Ensure that you have a stable internet connection before starting the machine. Try restarting your W... show fix »
Machines often malfunction

🛠️ Report the malfunction to the facility management if possible, as they may be able to address the is... show fix »
Timer feature works inconsistently

🛠️ Ensure that you are using the latest version of the app, as updates often fix bugs. Check the App St... show fix »
 
Login
App frequently logs users out

🛠️ Check your internet connection. A weak connection can cause the app to log you out. Switch to a stro... show fix »
No biometric login option

🛠️ Check the app settings to see if there is an option to enable biometric login. If not available, con... show fix »
Auto-log out issues

🛠️ Check your app settings to see if there is an option to stay logged in. If not, consider using a pas... show fix »
Inability to log back in after updates

🛠️ Ensure you are using the correct login credentials. Reset your password if necessary through the app... show fix »
No biometric login option

🛠️ Check if your device supports biometric login and ensure that it is enabled in your device settings... show fix »
 
Slow
Slow loading times

🛠️ Close other apps running in the background to free up memory. Double-tap the home button and swipe u... show fix »
Slow loading times

🛠️ Check your internet connection. Switch between Wi-Fi and cellular data to see if loading times impro... show fix »
 
UI
Inability to start multiple machines at once

🛠️ Check if the app has a limit on the number of machines you can start simultaneously. If so, start on... show fix »
Inaccurate machine availability status

🛠️ Refresh the app by pulling down on the screen to update the machine status. This can help ensure you... show fix »
No option to stop a wash cycle

🛠️ Check the app for any emergency stop feature or button. If unavailable, you may need to wait for the... show fix »
Difficulties with adding time to dryers

🛠️ Ensure you are following the correct steps to add time. Double-check the instructions within the app... show fix »
Inability to stop wash cycle

🛠️ Look for a 'Stop' or 'Cancel' button within the app interface while the cycle is running. If unavail... show fix »
Inaccurate machine availability status

🛠️ Refresh the app regularly to get the latest machine availability status. Pull down on the screen to... show fix »
 
Network
Poor connectivity in laundry rooms

🛠️ Move closer to the Wi-Fi router or access point if possible. If the laundry room is far from the rou... show fix »
Inconsistent communication with machines

🛠️ Ensure that your phone's Bluetooth and Wi-Fi are turned on, as the app may rely on these for communi... show fix »
Poor connectivity in laundry rooms

🛠️ Try moving to a different location within the laundry room to see if connectivity improves. OR Co... show fix »
 
Payments
Refund process is slow and complicated

🛠️ Keep a record of your transactions and any communication regarding refunds. This can help streamline... show fix »
Refund process is complicated

🛠️ Document the steps you take when requesting a refund and keep a record of any communications for ref... show fix »
Multiple transactions required for adding dryer time

🛠️ Check if there is an option to add multiple time slots in one transaction within the app settings or... show fix »
No option to pay via credit card at machines

🛠️ Check the app settings to see if there is an option to link a credit card for payments. If not, cons... show fix »
 
Crashes
App crashes frequently

🛠️ Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update a... show fix »
App crashes frequently

🛠️ Clear the app's cache by going to Settings > General > iPhone Storage > CSCPay and selecting 'Offloa... show fix »
 
Privacy
Automatic email subscriptions without consent

🛠️ Check the app settings for any subscription options and disable them if possible. Look for a 'Manage... show fix »
Junk email from sign-up

🛠️ Unsubscribe from unwanted emails by clicking the unsubscribe link at the bottom of the email. OR... show fix »
 
Support
Customer service response delays

🛠️ Utilize any self-help resources available in the app, such as FAQs or troubleshooting guides, to res... show fix »
Difficulty in reporting machine malfunctions

🛠️ Look for a 'Report Issue' feature within the app. If available, use it to document the malfunction d... show fix »
Poor customer service response

🛠️ Utilize the app's FAQ section for common issues, which may provide quicker solutions than waiting fo... show fix »
 
Account
Issues with account management and login

🛠️ Reset your password through the app or website if you are having trouble logging in. Follow the prom... show fix »
App does not save passwords

🛠️ Ensure that you have enabled the 'Remember Me' option during login if available. OR Consider usin... show fix »
 
Settings
Lack of clear instructions for using features

🛠️ Explore the app thoroughly to familiarize yourself with its features. Look for a help or tutorial se... show fix »
Lack of clear instructions for using features

🛠️ Explore the app's help or tutorial section for guidance on using various features. OR Look for us... show fix »
 
Updates
Problems with app updates causing login issues

🛠️ If you experience login issues after an update, try uninstalling and reinstalling the app to reset i... show fix »
 
Notifications
Notification feature is unreliable

🛠️ Check your phone's notification settings to ensure that notifications for CSCPay are enabled. Go to... show fix »
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 Contact Support
Developer:
CSC ServiceWorks Holdings, INC.
Email:
  https://www.cscsw.com/contact-us/
Terms/Privacy:
⚔️ https://www.cscsw.com/privacy-policy/
 Switch to these Alternatives:
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PayRange
Parcel Pending Mobile
ComEd - An Exelon Company
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Laundry Connect Pay
Extra Space Storage

 Private Data CSCPay collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
83.1%

Negative experience
13.6%

Neutral
3.3%

~ from our NLP analysis of 28,962 combined software ratings.