fix problems on SRIFCU [iphone]

—— Run into issues on SRIFCU? Get help pending when official support gets back to you!

SRIFCU

Info:

company: SRI Federal Credit Union

: https://www.srifcu.org/

: www.srifcu.org

Chat with our AI-based SRIFCU Support

🛠️ Common SRIFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Check deposit feature is difficult to use after update

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for SRIFCU, and check if an update is available. If so... ⇲

Camera orientation issue prevents check deposits

Fix: 1. Check your iPhone's camera settings. Go to Settings > Camera and ensure that 'Use Volume Up for Burst' is turned off. 2. Rotate your iPho... ⇲

Updates issue

Auto transfers fail to execute after update

Fix: 1. Check your auto transfer settings in the app. Go to the Transfers section and ensure that all details (amount, frequency, and accounts) a... ⇲

External transfer scheduling option removed

Fix: 1. Check if the external transfer option has been moved to a different section of the app. Explore the Transfers menu thoroughly. 2. If you... ⇲

Bugs issue

MICR code recognition problems

Fix: 1. Ensure that the check is placed flat and well-lit when taking a photo. 2. Use the app's guidelines to align the check properly within the... ⇲

Mobile deposit process is unreliable

Fix: 1. Ensure you have a stable internet connection when attempting to make a deposit. Switch between Wi-Fi and cellular data to see if it impro... ⇲

UI issue

Lack of memo line for mobile deposits

Fix: 1. Use the notes feature on your iPhone to jot down any memos related to the deposit for your records. 2. Consider using a separate app for... ⇲

Complex interface with too many features

Fix: 1. Take some time to explore the app's features. Create a list of the features you use most often and focus on those. 2. Use the search func... ⇲

Check alignment view change complicates deposits

Fix: 1. Familiarize yourself with the new alignment view by practicing with a few checks. 2. Ensure that the check is placed flat and within the... ⇲

Account issue

Errors in account recognition

Fix: 1. Log out of the app and log back in to refresh your account information. 2. Check your account settings to ensure that all linked accounts... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.2%

Bad experience

4.1%

Neutral

3.7%

~ from our NLP analysis of 268 combined software ratings.

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Private Data SRIFCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics