fix problems on Gepetto [iphone]

—— Run into issues on Gepetto? Get help pending when official support gets back to you!

Gepetto - Virtual Staging AI

Info:

company: Simon Brami

: https://gepettoapp.com/en

Chat with our AI-based Gepetto Support

🛠️ Common Gepetto Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Gepetto freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to your iPhone settings, find Gepetto, and look for options to clear cache or data. This can help improve loading tim... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Gepetto by checking for updates in the App Store. Developers often release upd... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows, download any necessary content while connected to Wi-Fi before going offline. Check the a... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if Gepetto has a help or FAQ section within the app that can provide answers to common questions. 2. Search on... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Gepetto and ensure that notifications are enabled. Adjust the settings to a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Look for any tutorials or guides within the a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore all settings: Go through the app settings thoroughly to ensure you are not missing any customization options that may be availabl... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Gepetto to reduce battery usage. 2. Lowe... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running Gepetto. If not, consider upgrading your device... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

80.0%

Bad experience

16.7%

Neutral

3.3%

~ from our NLP analysis of 30 combined software ratings.

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Private Data Gepetto collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Starter: $10.00 Access basic features
Pro (Monthly): $47.99 Gepetto Pro monthly subscription
Pro (Weekly): $14.00 Gepetto pro weekly subscription
Pro (Yearly): $399.00 Gepetto Pro yearly subscription