fix problems on OEC Fiber [iphone]

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—— Run into issues on OEC Fiber? Get help pending when official support gets back to you!

OEC Fiber
Info:
company: OEC Fiber
: https://www.oecfiber.com/my-oec-app-support/
: www.oecfiber.com
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Settings issue

Devices revert to default categories

Fix: After categorizing your devices, ensure you save the changes before exiting the app. Look for a 'Save' or 'Apply' button after making change... ⇲

Onboarding issues with devices

Fix: Follow the onboarding instructions carefully. If the app provides a step-by-step guide, make sure to complete each step before moving on to... ⇲
 
Network issue

Connected devices not listed

Fix: Ensure that your iPhone is connected to the same network as the devices you are trying to view. If they are on different networks, the app m... ⇲

Only lists IP addresses of devices

Fix: Go into the settings of the app and look for an option to display device names instead of IP addresses. If this option is not available, con... ⇲

Error codes when connecting router

Fix: Make sure that you are entering the correct credentials for your router. Double-check the username and password you are using to connect. If... ⇲
 
UI issue

Space bar does not work when renaming devices

Fix: Check if your keyboard settings are correct. Go to Settings > General > Keyboard and ensure that the 'Enable Keyboards' option is active. Yo... ⇲
 
Loading issue

Loading screen issue when setting device times

Fix: If the app is stuck on a loading screen, try closing the app completely and reopening it. Double-tap the home button (or swipe up from the b... ⇲
 
Updates issue

OEC Fiber has not been updated

Fix: Check the App Store for any available updates for the OEC Fiber app. Open the App Store, go to the 'Updates' tab, and see if the app is list... ⇲
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 what users are saying
Good experience
87.2%

Bad experience
10.3%

Neutral
2.6%

~ from our NLP analysis of 78 combined software ratings.

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 Private Data OEC Fiber collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location