fix problems on Your Mortgage Online [iphone]

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—— Run into issues on Your Mortgage Online? Get help pending when official support gets back to you!

Your Mortgage Online
Info:
company: DMI Software, Inc
: http://www.yourmortgageonline.com
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Payments issue

Payment scheduling limited to one week

Fix: If you need to schedule payments beyond one week, consider setting a reminder on your phone to manually make payments each week. This way, y... ⇲

Payments may not reflect as paid on due date

Fix: To ensure your payments are recorded on the due date, make your payment a day or two in advance. This will allow for processing time and hel... ⇲

Delayed fund withdrawal leading to late fees

Fix: To avoid late fees, consider setting up automatic payments a few days before the due date. This will give the bank time to process the withd... ⇲

Only one payment account can be saved

Fix: If you need to use multiple accounts, consider using a budgeting app that allows you to track payments from different accounts and then manu... ⇲

No option to split payments

Fix: If you need to split payments, consider making two separate transactions for the total amount you wish to pay. This can be done by manually... ⇲

Cannot pay weekly or make custom payments

Fix: If the app does not allow for weekly payments, consider setting a reminder to make manual payments each week. This way, you can maintain you... ⇲

Your Mortgage Online does not accept six-digit bank account numbers

Fix: If the app does not accept your bank account number, double-check that you are entering it correctly. Ensure there are no extra spaces or ch... ⇲
 
UI issue

Keyboard covers submit button

Fix: If the keyboard is obstructing the submit button, try tapping the 'Done' button on the keyboard to dismiss it before submitting your form. T... ⇲
 
Login issue

Session expiration requires frequent logins

Fix: To minimize the frequency of logins, ensure that you are using the 'Remember Me' option if available. This can help keep you logged in longe... ⇲
 
Account issue

No statements available

Fix: If the app does not provide statements, check if your mortgage provider has an online portal where you can download statements directly from... ⇲

Limited access to additional information

Fix: If you need more information, check the FAQ section on the mortgage provider's website or look for user guides that may provide additional i... ⇲

Missing historical data and reports

Fix: To keep track of your historical payments, consider maintaining a personal log or spreadsheet where you can record payment dates and amounts... ⇲
 
Security issue

Lack of TouchID or FaceID support

Fix: To enhance security, consider using a strong password for your account and enable any available security features within the app, such as tw... ⇲
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 what users are saying
Good experience
97.4%

Neutral
1.4%

Bad experience
1.3%

~ from our NLP analysis of 24,702 combined software ratings.

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 Private Data Your Mortgage Online collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics