—— Run into issues on Roots Natural Kitchen Ordering? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct email and password. Check for any typos or case sensitivity. If you have forgotten your password, u... ⇲
Fix: Check your spam or junk email folder for the password reset email. Sometimes, it may be filtered out by your email provider. OR Ensure th... ⇲
Fix: Try tapping the 'Done' button on the keyboard to dismiss it before submitting your order. This may help in accessing the submission button.... ⇲
Fix: Manually enter the CVV code each time you make a purchase. Ensure that your payment method is saved correctly in the app settings. OR Che... ⇲
Fix: Ensure that your billing address is saved correctly in the app settings. Go to 'Account' > 'Billing Information' to verify. OR If autofil... ⇲
Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and allow the app to access your lo... ⇲
Fix: Enable location services for the app to allow it to remember your location. Go to Settings > Privacy > Location Services and set it to 'Alwa... ⇲
Fix: Check if the app has a 'Add to Cart' feature. Make sure to add each item to your cart before proceeding to checkout. OR If the app does n... ⇲
Fix: Clear the app's cache by going to Settings > [Your App] > Clear Cache, if available. This can help resolve temporary glitches. OR Try res... ⇲
Fix: Ensure that you have applied the discount code correctly before proceeding to checkout. Double-check the terms and conditions of the discoun... ⇲
Fix: Check if the app has an option to link your in-person orders to your account for points. This may require scanning a QR code or entering a c... ⇲
Fix: Look for a 'Previous Orders' or 'Favorites' section in the app where you can quickly reorder items. OR If the reordering process is cumbe... ⇲
Fix: Ensure that you are logged into your account before checking out, as rewards may only be available to registered users. OR If the rewards... ⇲
Fix: Familiarize yourself with the app layout and features to streamline your ordering process. Create a list of your favorite items for quicker... ⇲
Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the app can help simplify your experience. OR If the... ⇲
Fix: Be cautious when using the back button. Instead, use the 'Cancel' or 'Home' options to avoid losing entered information. OR If this issue... ⇲
Fix: Make sure that you are using the latest version of the app. Update it through the App Store if necessary. OR Check your device settings t... ⇲
Fix: Look for a 'Help' or 'Support' section within the app where you may find FAQs or contact options. OR If no contact option is available, c... ⇲
Fix: Review the terms and conditions of the gift card to understand any restrictions on usage. Ensure that the gift card is valid and has suffici... ⇲
Fix: Verify that your payment information is entered correctly and that your payment method has sufficient funds. OR If payment errors persist... ⇲
Fix: Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay to verify your payment cards. OR If Apple P... ⇲
Fix: Ensure that your device has enough storage space available. Delete unnecessary apps or files to free up space. OR Close any background ap... ⇲
Fix: Check the app settings to see if there is an option to set a default store. This may be found under 'Account' or 'Preferences.' OR If the... ⇲
Fix: Check if there is an 'Edit' option next to each item in your cart. This may allow you to modify individual items before checkout. OR If m... ⇲
Fix: If the app does not provide a kiosk option, consider using the app to place your order for pickup instead of in-store ordering. OR Check... ⇲
Fix: Double-check that you have selected the correct delivery option and that your address is entered correctly before placing the order. OR I... ⇲
Fix: Check your device settings to ensure that the app has permission to store your login information. Go to Settings > [Your App] > Permissions.... ⇲
Fix: Ensure that you are using the latest version of the app. Update it through the App Store if necessary. OR Try restarting your device to c... ⇲