fix problems on Cureatr [iphone]

​

—— Run into issues on Cureatr ? Get help pending when official support gets back to you!

Cureatr Mobile
Info:
company: Cureatr Inc.
: https://americanmessaging.net/applications/cureatr-customers/
: americanmessaging.net
Chat with our AI-based Cureatr Support
   Hello! How can I assist you?  

characters left:
 
Search issue

Needs a search function

Fix: Utilize any existing filters or sorting options within the app to help narrow down your search for patients or messages. This may not be a f... ⇲

Frustrating patient lookup

Fix: Try organizing your patient list by categories or using any available sorting options to make it easier to find patients. OR If the app a... ⇲

Difficult to find teammates

Fix: Use any available team management features within the app to create a list of your teammates for quick access. OR Consider setting up a g... ⇲
 
Messages issue

Cannot mark messages as unread

Fix: Consider using a third-party messaging app that allows you to manage your messages more effectively alongside Cureatr, if possible. OR Cr... ⇲

No option to delete old messages

Fix: Instead of deleting, consider archiving messages if the app has that feature, to keep your inbox organized. OR Regularly review your mess... ⇲

Difficult to see patient references in messages

Fix: Try increasing the text size in your iPhone settings under Display & Brightness > Text Size to make references easier to read. OR Use a n... ⇲

Cannot delete messages

Fix: Instead of deleting, consider marking messages as read or archiving them if that option is available. OR Regularly review your messages a... ⇲
 
Notifications issue

Notifications are buggy

Fix: Check your notification settings in the app and on your iPhone. Ensure that notifications are enabled for Cureatr in your iPhone's Settings... ⇲

Missed notifications when on vibrate

Fix: Adjust your notification settings to ensure that alerts are set to vibrate and also play a sound, if possible, to avoid missing them. OR... ⇲

No alerts when phone is on silent

Fix: Change your notification settings to allow alerts to bypass silent mode, if the app supports this feature. OR Consider using vibration al... ⇲

Alerts are too easy to miss

Fix: Adjust the notification settings to use a louder sound or a more distinctive alert tone to make them stand out. OR Set up recurring remin... ⇲

Only alerts once

Fix: Check the app settings to see if there is an option to repeat notifications or alerts. OR Set a manual reminder in your calendar or task... ⇲

Inaccurate notification deletion

Fix: Try logging out and back into the app to refresh its data and resolve any inconsistencies with notifications. OR Clear the app's cache, i... ⇲

Missed pages affect medical care

Fix: Set up a secondary notification system, such as email alerts or a different messaging app, to ensure you receive important pages. OR Regu... ⇲

Limited notification sound options

Fix: Check your iPhone's sound settings to ensure that the app is allowed to use custom notification sounds, and explore any available options.... ⇲
 
Compatibility issue

No iPad app

Fix: Use the iPhone version of the app on your iPad by downloading it from the App Store. You can run iPhone apps on an iPad, though they may not... ⇲

No CarPlay app

Fix: Use your iPhone's screen mirroring feature to display the app on your car's screen if your car supports it. OR Utilize voice commands to... ⇲

No Apple Watch app

Fix: Check if you can receive notifications from the Cureatr app on your Apple Watch by enabling notifications in your iPhone settings. OR Con... ⇲
 
Support issue

No customer support

Fix: Look for community forums or user groups online where you can ask questions and share experiences with other users. OR Utilize any availa... ⇲
 
Syncing issue

No schedule integration

Fix: Manually input your schedule into the app if it allows for calendar entries or reminders. OR Use a separate calendar app that syncs with... ⇲
 
Settings issue

Phone book setup is complicated

Fix: Follow any available tutorials or guides within the app to assist with setting up your phone book correctly. OR Consider simplifying your... ⇲

No automated availability settings

Fix: Manually set your availability in the app whenever you start or end your shift to keep your status updated. OR Use a calendar app to trac... ⇲

No do not disturb integration

Fix: Manually adjust your notification settings during Do Not Disturb hours to ensure you receive important alerts. OR Set up a schedule for D... ⇲
 
Login issue

Logs out frequently

Fix: Check your app settings for any session timeout options and adjust them if possible to stay logged in longer. OR Ensure your app is updat... ⇲
 
Security issue

No Touch ID option

Fix: Check if the app has any security settings that allow for alternative authentication methods, such as a PIN or password. OR Consider usin... ⇲
 
Customization issue

Basic app with few features

Fix: Explore any available integrations with other apps that may enhance functionality and provide additional features. OR Utilize any availab... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
71.4%

Good experience
21.4%

Neutral
7.1%

~ from our NLP analysis of 14 combined software ratings.

 Switch to these Alternatives:
OneView DPS
AMSConnect
DaVita Care Connect
Liviniti
ProviderHub
Plumb's
RECOVER CPR Coach
InnovaMD App
ILĂšM Insight
QuickEM

 Private Data Cureatr collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics