fix problems on My Bank First United [iphone]

​

—— Run into issues on My Bank First United ? Get help pending when official support gets back to you!

My Bank First United Mobile
Info:
company: First United Bank & Trust
: https://www.MyBank.com
Chat with our AI-based My Bank First United Support
   Hello! How can I assist you?  

characters left:
 
Login issue

Inconsistent login functionality

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Error messages during login

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If unsure, reset your password through the app or the... ⇲
 
Security issue

Requires password entry despite biometric setup

Fix: 1. Check app settings: Open the My Bank app, go to settings, and ensure that biometric login is enabled. If it is, try disabling and re-enab... ⇲

Frequent verification passcodes required

Fix: 1. Check security settings: Go to the My Bank app settings and review your security settings. If you have two-factor authentication enabled,... ⇲
 
Features issue

Zelle feature not accessible

Fix: 1. Ensure Zelle is set up: Open the My Bank app, navigate to the Zelle section, and follow the prompts to set it up if you haven't done so a... ⇲
 
Account issue

Delayed account balance updates

Fix: 1. Refresh the app: Pull down on the account balance screen to refresh the data. This can help update the balance if it’s not showing correc... ⇲

My Bank First United does not save user credentials

Fix: 1. Check app settings: Open the My Bank app, go to settings, and ensure that the option to save credentials is enabled. 2. Update the app: G... ⇲

Inability to access statements on mobile

Fix: 1. Check app features: Open the My Bank app and navigate to the statements section. Ensure you are looking in the correct area of the app fo... ⇲
 
Compatibility issue

Mobile deposits require separate app

Fix: 1. Check for updates: Ensure both the My Bank app and the mobile deposit app (if applicable) are updated to the latest versions from the App... ⇲

My Bank First United does not integrate well with newer devices

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲
 
Payments issue

Poor payment options

Fix: 1. Explore settings: Open the My Bank app and navigate to the payment options section. Ensure you have linked all available payment methods... ⇲
 
Syncing issue

My Bank First United does not keep up with online account information

Fix: 1. Refresh the app: Pull down on the account information screen to refresh the data. This can help update the information if it’s not showin... ⇲
 
Updates issue

No updates available in app store despite prompts

Fix: 1. Check for updates manually: Open the App Store, tap on your profile icon, and scroll down to see if the My Bank app is listed under avail... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.0%

Bad experience
2.2%

Neutral
1.8%

~ from our NLP analysis of 2,508 combined software ratings.

 Switch to these Alternatives:
First United Bank Mobile
First United Bank (TX)
WEPCO Mobile
First United Mobile Banking
First Peoples Community Mobile
Chessie FCU Mobile Banking
Clear Mountain Mobile
Patriot Federal Credit Union
ACT 1st FCU
Bulldog FCU Mobile

 Private Data My Bank First United collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Other Data