fix problems on Onvis Home [iphone]

—— Run into issues on Onvis Home? Get help pending when official support gets back to you!

Onvis Home

Info:

company: Shenzhen Champon Technology Co., Ltd

: http://www.onvistech.com

: www.onvistech.com

Chat with our AI-based Onvis Home Support

🛠️ Common Onvis Home Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Onvis Home crashes on startup

Fix: 1. Force close the app: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view the... ⇲

Onvis Home crashes when accessing button settings

Fix: 1. Clear app cache: Go to Settings > Onvis Home and look for an option to clear cache or data. If available, clear it and try accessing butt... ⇲

Bugs issue

Temperature history is incorrect

Fix: 1. Check device calibration: Ensure that the temperature sensor is calibrated correctly. Refer to the user manual for calibration instructio... ⇲

Data export feature is broken

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix the export feature. 2. Try a different for... ⇲

Onvis Home shows wrong temperature readings

Fix: 1. Check sensor placement: Ensure that the temperature sensor is placed in an appropriate location, away from direct sunlight or heat source... ⇲

Onvis Home does not display proper temperature

Fix: 1. Check sensor placement: Ensure the temperature sensor is not placed near heat sources or in direct sunlight, as this can affect readings.... ⇲

UI issue

Onvis Home design is clunky

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation better. Sometimes, a perceived clunk... ⇲

Emailing data is tedious

Fix: 1. Use a template: Create a standard email template that you can quickly fill in with the necessary data, reducing the time spent composing... ⇲

Onvis Home has poor UI spacing

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust text size or display settings to see if it improves the UI spac... ⇲

Onvis Home requires multiple taps to view historical data

Fix: 1. Familiarize with navigation: Spend some time exploring the app to understand the quickest way to access historical data. Sometimes, knowi... ⇲

Compatibility issue

Onvis Home does not support landscape mode

Fix: 1. Rotate your device: Ensure that your device's orientation lock is off. Swipe down from the top right corner to access the Control Center... ⇲

Onvis Home fails to recognize devices after firmware updates

Fix: 1. Restart the app: Close and reopen the app to refresh the connection to your devices. 2. Reconnect devices: Go to the device settings in t... ⇲

Onvis Home does not allow adding devices

Fix: 1. Check compatibility: Ensure that the devices you are trying to add are compatible with the Onvis Home app. Refer to the app's documentati... ⇲

Onvis Home does not function well with HomeKit

Fix: 1. Check HomeKit settings: Go to the Home app on your iPhone and ensure that the Onvis Home devices are properly integrated. Remove and re-a... ⇲

Account issue

Onvis Home does not allow password reset on certain devices

Fix: 1. Check for updates: Ensure that both the app and the device firmware are updated to the latest versions, as updates may fix password reset... ⇲

Customization issue

Onvis Home does not support customization options for light scenes

Fix: 1. Explore existing options: Check the app thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Loading issue

Onvis Home fails to load on certain iPhone models

Fix: 1. Check compatibility: Ensure that your iPhone model is compatible with the app. Refer to the app's documentation for supported devices. 2.... ⇲

Storage issue

Onvis Home does not store data properly

Fix: 1. Check app permissions: Go to Settings > Privacy > App Permissions and ensure that Onvis Home has the necessary permissions to store data.... ⇲

Performance issue

Onvis Home has inconsistent performance

Fix: 1. Clear app cache: Go to Settings > Onvis Home and look for an option to clear cache or data. If available, clear it and see if performance... ⇲

Support issue

Onvis Home does not provide adequate customer support

Fix: 1. Explore help resources: Check the app for any help or FAQ sections that may provide answers to common issues. 2. Use online forums: Searc... ⇲