—— Run into issues on Aeries Teacher? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲
Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. If it's weak, try switching to a different ne... ⇲
Fix: 1. Try accessing the app during off-peak hours: If possible, avoid using the app during known peak times (e.g., early morning or late aftern... ⇲
Fix: 1. Double-check your credentials: Ensure that you are entering the correct username and password. Pay attention to case sensitivity. 2. Res... ⇲
Fix: 1. Ensure your internet connection is stable: Check your Wi-Fi or cellular data connection. If it's weak, try switching to a different netwo... ⇲
Fix: 1. Use a different authentication method: If possible, switch to a different login method that is compatible with the app, such as using a s... ⇲
Fix: 1. Verify user permissions: Ensure that the counselors have the correct permissions set in the Aeries system to access rosters. This may req... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve performance issues. 2. Close background apps: Double-click the home button (or s... ⇲
Fix: 1. Ensure sufficient storage: Check your iPhone's storage by going to Settings > General > iPhone Storage. If storage is low, delete unneces... ⇲