fix problems on SchoolsFirst FCU [iphone]

—— Run into issues on SchoolsFirst FCU ? Get help pending when official support gets back to you!

SchoolsFirst FCU Mobile

Info:

company: SchoolsFirst FCU

: https://www.schoolsfirstfcu.org/gateway/schoolsfirstfcu/contact/get-in-touch/contact-us

: www.schoolsfirstfcu.org

Chat with our AI-based SchoolsFirst FCU Support

🛠️ Common SchoolsFirst FCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Print is too large

Fix: Check the settings on your iPhone to adjust the text size. Go to Settings > Display & Brightness > Text Size and adjust the slider to make t... ⇲

Only allows one transfer at a time

Fix: Plan your transfers ahead of time. If you need to make multiple transfers, complete one and then immediately start the next one to minimize... ⇲

Compatibility issue

Difficult to use on tablets

Fix: Try using the app in landscape mode on your tablet. This can sometimes make navigation easier and improve usability. OR Consider using th... ⇲

Settings issue

Too many steps for transactions

Fix: Familiarize yourself with the app's layout and features. Create a checklist of steps for common transactions to streamline the process. OR... ⇲

No confirmation for check deposits

Fix: After making a deposit, check the transaction history to confirm the deposit was processed. This can serve as a confirmation until the app p... ⇲

Difficult to delete payees

Fix: Navigate to the payee management section in the app. Look for an edit or delete option next to each payee to remove them. OR If you canno... ⇲

Scheduled payments not sorted effectively

Fix: Check if there is a sorting option in the scheduled payments section. You may be able to sort by date or payee name. OR Manually create a... ⇲

Bill Pay list is not alphabetical

Fix: Look for a sorting option in the Bill Pay section to arrange payees alphabetically, if available. OR Consider keeping a separate list of... ⇲

Face ID doesn't work

Fix: Ensure that Face ID is enabled for the app. Go to Settings > Face ID & Passcode, and make sure the app is listed under 'Use Face ID For'. If... ⇲

No automatic login with fingerprint or facial recognition

Fix: Check if the app has an option to enable biometric login. Go to the app settings and look for a security or login section to enable this fea... ⇲

UI issue

Interface is harder to use

Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and where key features are located to improve your exper... ⇲

Stark white background is harsh on the eyes

Fix: Check if the app has a dark mode option. Go to the app settings and look for a theme or appearance section to switch to dark mode. OR Adj... ⇲

Navigation is clunky

Fix: Take time to familiarize yourself with the app's layout. Create a mental map of where key features are located to improve navigation speed.... ⇲

Account issue

Frequent account verification required

Fix: Ensure that your app is updated to the latest version, as updates may resolve issues with frequent verifications. OR Try logging out and... ⇲

Accessibility issue

SchoolsFirst FCU is not ADA compliant

Fix: Use the built-in accessibility features on your iPhone. Go to Settings > Accessibility and explore options like VoiceOver, Zoom, and Display... ⇲

Accessibility issues with voiceover

Fix: Ensure that VoiceOver is enabled in your iPhone settings. Go to Settings > Accessibility > VoiceOver and toggle it on. Test the app to see i... ⇲

Search issue

Zelle is hard to find

Fix: Explore the app's main menu or settings to locate the Zelle feature. It may be under a section labeled 'Payments' or 'Transfers'. OR Use... ⇲

No easy search for payees in Bill Pay

Fix: Use the search bar in the Bill Pay section, if available, to quickly locate payees by name. OR Organize your payees into categories or fa... ⇲

Slow issue

Slow updates for transactions

Fix: Try refreshing the app manually by pulling down on the transaction list to see if that speeds up updates. OR Check your internet connecti... ⇲

Updates issue

SchoolsFirst FCU frequently requires updates

Fix: Enable automatic updates for the app. Go to Settings > App Store and toggle on 'App Updates' to ensure you always have the latest version.... ⇲

Freezing issue

SchoolsFirst FCU freezes and times out

Fix: Close the app completely and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the app off the... ⇲

Support issue