fix problems on Lense [iphone]

—— Run into issues on Lense? Get help pending when official support gets back to you!

Lense: Disposable Event Camera

Info:

company: Rewaive

: https://lense.app/support

: lense.app

Chat with our AI-based Lense Support

🛠️ Common Lense Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lense requires download for guests despite claims

Fix: To address the issue of requiring guests to download the app, consider creating a detailed FAQ or guide that explains the necessity of the a... ⇲

Lense closes when opening camera

Fix: First, ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available update... ⇲

Registration issue

Complicated steps for guests

Fix: To simplify the process for guests, create a step-by-step guide that outlines how to download the app, create an account, and access the eve... ⇲

Support issue

Poor customer service

Fix: To improve customer service, create a comprehensive help section within the app that includes troubleshooting tips, FAQs, and contact inform... ⇲

Updates issue

Lack of information on functionality before purchase

Fix: Develop a detailed product page that outlines all the features and functionalities of the app. Include screenshots, videos, and user testimo... ⇲

Downloads issue

Some users resistant to downloading the app

Fix: To encourage users to download the app, highlight the benefits of using it, such as exclusive access to event photos and easy sharing option... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.8%

Bad experience

2.3%

Neutral

1.9%

~ from our NLP analysis of 529 combined software ratings.

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Private Data Lense collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Max 50 guests: $14.99 Allow 50 guests to participate in your event
Max 100 guests: $34.99 Allow 100 guests to participate in your event
Max 100 guests unlimited: $44.99 Max 100 guests + unlimited photos
Max 50 guests unlimited: $24.99 Max 50 guests + unlimited photos
Max 150 guests: $44.99 Allow 150 guests to participate in your event
Max 25 guests: $4.99 Allow 25 guests to participate in your event
Max 150 guests unlimited: $54.99 Max 150 guests + unlimited photos
Max 25 guests unlimited: $14.99 Max 25 guests + unlimited photos
Max 200 guests: $59.99 Allow upto 200 guests on your event
Max 200 guests unlimited: $69.99 Max 200 guests + unlimited photos